MultiSIM
- In this Section, “Services” refer to MultiSIM value added service provided by StarHub Mobile Pte Ltd (Reg. No. 200000646C).
- You must read these terms and conditions together with our General Terms & Conditions, which shall apply together with these terms and conditions.
- In order to be eligible for the Services, you must have an active subscription of our mobile services and such mobile services must either be under: (a) a voice only mobile subscription plan; or (b) a voice and data mobile subscription plan. You are not eligible for the Services if you only have a data mobile subscription plan.
- You agree to use the Services in accordance with our prevailing policies, guidelines, instructions, notices and directions.
- You acknowledge and agree that your incoming calls and SMS can only be received on your assigned “primary” handset.
- If your SIM card is lost or stolen, you must tell us immediately verbally and follow up with a written confirmation within 24 hours. Until you tell us about the loss or theft, you will continue to be responsible for all Charges incurred using your SIM card and the Services whether you know it or not.
- We will not refund any amounts paid by you for your SIM card and Services if such SIM card should be lost or damaged.
- You will be responsible for the use of all SIM cards registered under your account.
- If a SIM card is defective due to our fault, we will replace it; otherwise, you will be charged our prevailing Charges for the replacement.
- You will be charged our prevailing registration and activation Charges for the Services. In addition, you will be charged our prevailing monthly recurring subscription Charges for the Services. Such Charges are in addition to the other applicable Charges arising from and in connection with your mobile services, including without limitation, Charges applicable and incurred by your use for your primary “handset”.
- If you terminate or suspend the Services, no refunds will be made and in the case of a suspension, our prevailing suspension Charges will apply.
- Although it may say differently elsewhere in this Agreement, our maximum liability to you and anyone else who uses the Services is limited to one month’s of the monthly recurring Charges of such Services.
- Your use of the Services mean that you have accepted all terms and conditions of this Agreement.
