- What benefits can I enjoy as a member of Travelling Connect?
You can earn reward points while travelling abroad and making mobile phone calls (roaming) on participating networks of Travelling Connect. Reward points earned as a result of making use of Travelling Connect's service can be used to redeem free airline tickets, hotel stays or other goods and services offered by the participating airlines and hotels.
- Which are the participating loyalty programs?
Currently, Travelling Connect has worldwide partnerships with the following loyalty programs: Thai Airways, Malaysia Airlines, Royal Brunei Airlines, Air France/KLM, Qatar Airways, Oman Air, TAP Portugal, Brussels Airlines, Ukraine International Airlines, Etihad Airways, Hilton and Marriott. Many more partnerships will follow which will be updated on Travelling Connect's website and members are also updated directly by Travelling Connect.
- In which countries' mobile phone networks can I earn reward points?
You can earn reward points with Travelling Connect when making roaming calls by logging into the following networks:
- In Asia: 3 (Hong Kong), NTT DoCoMo (Japan), Indosat (Indonesia), KTF (Korea), StarHub (Singapore), Vodafone (India), True Move (Thailand), Mobitel (Sri Lanka) and Mobilink (Pakistan).
- In Europe: Turkcell (Turkey), Wind (Italy), life:) (Ukraine) and Optimus (Portugal).
- In Africa: MobiNil (Egypt) and Djezzy (Algeria).
- In Middle-East: MTN (Syria)
Please check the latest network list at Travelling Connect's website.
Travelling Connect
- Who are the targeted users of Travelling Connect service?
Users of Travelling Connect are usually frequent travellers associated with a loyalty program from Travelling Connect. Most of these users are VIP, Golden and Silver members of a loyalty program.
- Can I earn reward points in all countries where Travelling Connect has an affiliated mobile operator?
Yes.
- Can I earn reward points with all different brands of mobile handsets?
Yes, the roaming service is available with all type and brands of GSM handsets as long as you are logged on to the affiliated mobile operator's network
- How are reward points earned?
Reward points are earned for each minute of roaming call you initiate from your mobile phone, regardless if it is a local, national or international call (mobile origination). In India and Hong Kong, you will also earn reward points for incoming calls (mobile termination) you receive.
- Is there any additional cost for using Travelling Connect's Service?
Registration with Travelling Connect is totally free of charge and there is no monthly subscription fee. All participating mobile networks do not charge participants for using Travelling Connect, and there are no incremental charges on their usual airtime charges.
- How can I make use of a participating mobile network of Travelling Connect?
In order to earn reward points, you only need to register once via www.travellingconnect.com. Upon reaching the country of destination, you are required to manually select your mobile phone network to one of the participating networks.
- What should I do when I want to change a mobile phone number registered to my Travelling Connect account?
If you wish to change your mobile number, please log on to your account with Travelling Connect webpage.
- Is there an expiry date for the reward points?
Any reward points earned are channelled into the loyalty program you have chosen, subject to the individual program's rules & conditions.
