1. To call Singapore phone number: Dial *108*65<Singapore telephone number># and press the dial button.
   To call other countries phone number: Dial *108*<country code><area code if any><telephone number># and press the dial button.
2. When a GlobalRoam call is initiated, you will see this message on the mobile phone “Please wait while we process your request. Call charges will apply when you answer the call. Thank you for using StarHub's GlobalRoam service.”
3. You will receive an incoming call from the system. After answering the call, customer will hear recipient’s ringing tone. Call is connected when recipient answers the call. The call will be disconnected if recipient is engaged or do not answer the call after a few rings.

1. All call diverts must be disabled before using GlobalRoam * 108*.
2. Call charges start when you answer the incoming call from the system. Calls diverted to Voicemail are classified as connected calls. Setup charges apply for disconnected calls. Example, for an unanswered call from Australia to Singapore, $0.50 setup charges will apply.
3. No savings when making GlobalRoam calls from India, Malaysia, Taiwan or Vietnam to Singapore phone numbers. You should use “+” prefix instead.
4. No savings for making GlobalRoam calls to local phone numbers. Example, calling Hong Kong phone number while in Hong Kong. You should use “+” prefix instead.
5. If you wish to use GlobalRoam to call another country’s phone number (exclude Singapore), please check at www.starhub.com/roaming to ensure there is savings on GlobalRoam call against “+” prefix rates.

If the overseas operator does not support GlobalRoam *108*:

1. You may receive a message “Sorry, the service is currently unavailable. Please try again later.”, or
2. You do not receive any successful reply message despite repeated attempts.

You may switch to another overseas operator or use “+” prefix to call instead.

Call charges start when you answer the incoming call from the system. Calls diverted to Voicemail are classified as connected calls. Setup charges apply for disconnected calls. Example, for an unanswered call from Australia to Singapore, $0.50 setup charges will apply.

To check the GlobalRoam *108* rate to other countries, please click here http://www.starhub.com/roaming.

To access this quick dial function, just access your phone menu to locate a category identified as “Starhub” (this is also where you will usually locate the “StarHub Menu”) where you will be able to see a “GlobalRoam” option if the quick dial function has been incorporated in the SIM card that you are using.

Just click on the “GlobalRoam” option and you can choose to enter the phone number you wish to call to, or just select the option where you can search your phonebook (saved in SIM) to select the number you want to connect to.