ISDN
- What is StarHub ISDN?
ISDN means Integrated Services Digital
Network. It is a product that provides integrated voice and data applications
along a single digital phone line. StarHub ISDN has two sub product categories
comprising ISDN2 (dual-channel) and ISDN30 (30-channel).
ISDN2 and ISDN30 are based on the same technology. ISDN2 has two 64 kbps
channels so you can juggle between general voice and data applications
concurrently, while ISDN30 has 30 channels, and is suitable for more advanced
voice and data usage in office PBXs (Private Branch Exchange) and high traffic
call centre set-ups. - So what are the benefits of StarHub ISDN2?
In line with
Singapore's vision to become the info-communications hub in the Asian Pacific
region, StarHub ISDN is the ideal platform to suit your growing business needs.
You'll get:
- Superior Voice Quality: Digital sound quality.
- More Voice Channels: Two voice channels for ISDN2 and 30 for ISDN30.
- Faster Data Speed: ISDN2 (12K) -- three times the speed of 56K modem ISDN30
(2.048M).
- Versatility and Flexibility: Concurrent voice and data applications including
voice communications, fax, Internet access, and video conferencing.
- Affordable Bandwidth: It costs less than two of your normal phone lines for all
the same needs.
Affordable CPE: All customers can get the option of the bundled CPE and pay a
rental of just $5.
- What do I get from StarHub ISDN2?
The StarHub ISDN2 package
comprises:
- Basic Digital Service and A La Carte Menu of Enhanced Services -- 17 VAS.
- What is an NT?
An NT is a device that you need to purchase,
in order to use our ISDN2 line. It is shaped and sized like a normal modem. You
can connect digital phones and fax machines, and many other devices to the NT.
Another type of device is the ISDN2 modem. It is also shaped and sized like a
normal modem and unlike the NT, it connects all existing fixed phones, fax
machines, and computers. The StarHub NT is the Lucent NT, while the StarHub
ISDN2 modem is the market familiar Eicon Diva modem. - How different is ISDN2 from my normal telephone
service?
ISDN2 is three times faster than your normal telephone
service when you transfer files and access the Internet. ISDN2 also allows two
voice communications to occur concurrently, and you can set up as many as eight
telephone numbers per line, linking eight telephone devices. (Your normal
telephone service can only allow one device to communicate at a time.) - What is ISDN30 then and how different is it to
ISDN2?
Another feature of ISDN is the Primary Rate Interface (PRI),
or ISDN30. ISDN30 has 30 voice channels, 15 times more than ISDN2. It is
typically used for connections such as one between the PBX (private branch
exchange) and our StarHub network. - Can I outgrow StarHub ISDN?
You can enhance your service
with Centrex, which integrates your office phones with short-code dialling, and
VPN, which converges your fixed and mobile phones to form your state-of-the-art
yet affordable office network. - Will ISDN adapt to new communications technologies?
StarHub
will continually upgrade its network with new technology and services. You won't
have to worry about choosing and investing in new technology. - What about telephone service for my branch office?
If you
are within the coverage of the StarHub network, Centrex ISDN2 is the ideal way
to link your offices under a single private office network. You can gain common
extension numbers and tie multiple locations together into one system. Even if
some of your offices already have a key system, you can use Centrex to tie all
your sites into a more cohesive and effective communications network. - Can I handle my computer communications needs too?
StarHub
ISDN supports today's range of computers, PCs, modems, fax machines, and other
devices. Besides, it gives you faster access to the Internet than your normal
56K modem. - How do I get StarHub Digital service?
StarHub ISDN is
available only from StarHub, the local leader in telecommunications technology
and services and recognised dealers and distributors. Our Sales and Customer
Care will be happy to visit you and discuss how ISDN services can give your
business a competitive edge.
For more information on how ISDN can improve your business communications, call
1633. - Why can't I get StarHub ISDN in my area?
Your area may not
be covered by StarHub yet, but we will notify you once you are covered, if you
give us your business contact. Currently, the StarHub fixed line network covers
the CBD area. - What happens to the digital connection if I am using both channels and
someone picks up the phone?
Unlike analogue connections, the digital
connection will not be disrupted, but the person picking up the phone will not
hear a dial tone and will not be able to dial out. - Do call charges differ from normal analogue lines?
No. All
calls charges are exactly the same as normal lines. You can even dial
international ISDN numbers at a guaranteed 64K bandwidth for normal IDD 008
charges.
