Free Incoming Call Extension

  1. When will the current Free Incoming Calls promotion by StarHub end?
    The current Free Incoming Calls promotion by StarHub has been extended to 31 December 2012.
  2. I am a current StarHub Mobile Postpaid customer. Will I be entitled to the Free Incoming Calls promotion till 31 December 2012?
    Yes, you will be entitled to the Free Incoming Calls promotion. This promotion is for both current and new subscribers.
  3. Is the Free Incoming Calls promotion applicable to all StarHub's Plans?
    The Free Incoming Calls promotion is applicable to all 2G and 3G postpaid plans (except PowerChat 100 & PowerChat 300).

    Note:
    Free Incoming Calls on PowerChat plans is only applicable during 7am – 7pm or 7pm – 7am, depending on the PowerChat plan selected [i.e. PowerChat 100 / 300 (Day) or PowerChat 100 / 300 (Night)].
  4. Are Free Incoming Calls applicable for Green Prepaid Mobile Service?
    Yes, the on-demand Free Incoming Calls feature is open to all StarHub Mobile GREEN Prepaid customers. A fee of 59¢ will apply for each activation (or re-activation) of the on-demand Free Incoming Calls feature. A daily deduction of 59¢ will apply upon activation of the on-demand Free Incoming Calls feature.

    Note:
    A minimum of $1 credit in the StarHub Mobile GREEN Prepaid card is required to activate the on-demand Free Incoming Calls feature and also to keep this feature active. Also, the on-demand Free Incoming Calls feature is only applicable to calls received in Singapore.
  5. Will I be able to enjoy Free Incoming Calls when I am overseas?
    No, the Free Incoming Calls service is only applicable to calls received in Singapore.