Express Start up Pack / Premium Start up Pack / Ultimate Start up Pack Promotion
- Applicable for customers holding to a valid foreign document of identification.
- Valid with at least a new sign up to MaxOnline or StartHub CableTV.
- Early Termination Charge for MaxOnline and Cable TV are as follows.
| MaxOnline - $350 (12 months) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Months | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
| Early Termination Charge ($) | 374.50 | 343.47 | 312.44 | 281.41 | 249.31 | 218.28 | 187.25 | 156.22 | 125.19 | 94.16 | 62.06 | 31.03 |
| StarHub CableTV - $321 (12 months) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Months | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
| Early Termination Charge ($) |
321.00 | 294.25 | 267.50 | 240.75 | 214.00 | 187.25 | 160.50 | 133.75 | 107.00 | 80.25 | 53.50 | 26.75 |
All prices are inclusive of 7% GST.
- ^ 24 channels are based on 3 Basic Groups and 8 complimentary channels on StarHub TV.
- Monthly subscription of $79.18 for Express Start-up Pack, $100.58 for Premium Start-up Pack and $143.38 for Ultimate Start-up Pack is valid for 12 months. Thereafter, normal billing resumes.
- MaxOnline, StarHub CableTV and Digital Voice subscriptions must be registered under the same FIN, service address and account number.
- The free HubStation Rental discount for Express and Premium Start-up Pack is applicable to new and existing CableTV customers who do not have a Hubstation. It is limited to $8 per month (before GST) and will be credited to the customer’s account monthly for 3 continuous months. Thereafter, normal billing resumes.
- The free HubStation HD Rental discount for Ultimate Start-up Pack is applicable to new and existing CableTV customers who do not have a Hubstation HD. It is limited to $14 per month (before GST) and will be credited to the customer’s account monthly for 3 continuous months. Thereafter, normal billing resumes.
- StarHub CableTV discount is limited to $10.70 per month and will be credited to customers’ account monthly for 12 continuous months. Thereafter, normal billing resumes.
- MaxOnline service activation fee of $32.10 will be charged.
- Subscription for HubStation / HubStation HD / Basic Upsize Channels will be charged after the free trial period.
- Subscription charges shown above exclude charges for HubStation, HubStation HD and Basic Upsize Groups.
- Customers signing up to Express/ Premium Start-up Pack can upgrade to an Integrated Wireless Voice Modem at $76.
- MaxOnline installation or service call is chargeable at $53.50 per device connection, limited to installation of cable modems with USB connection only.
- StarHub CableTV installation charge of $32.10 applies for first set-top box/HubStation. Installation for each subsequent set-top box/HubStation installed on the same trip at the same service address is chargeable at $16.05. Installation of HubStation with computer connection is chargeable at $53.50.
- Service Activation Fee of $42.80 for Home Phone Line is chargeable.
- E1550 USB stick will be issued with sign up of Express and Premium Start-up Pack. E1750 USB stick will be issued with sign up of Ultimate Start-up Pack.
- The free 6 months Basic Upsize Groups will have to correspond with the Basic Groups selected in customer’s subscription package. Promotional discount for the Basic Upsize Groups will take effect from service activation date and be credited to customer’s account monthly for 6 continuous months. Thereafter, normal billing resumes.
- The free 12 months STAR MOVIES or STAR CHINESE MOVIES will take effect from service activation date and be credited to customer’s account monthly ($12.84 for STAR MOVIES and $8.56 for STAR CHINESE MOVIES) for 12 continuous months. Thereafter, normal billing resumes.
- Customers who have chosen STAR CHINESE MOVIES as the free channel will not be compensated for the price difference ($4.28) between STAR MOVIES and STAR CHINESE MOVIES.
- Customers will need to select their free Channel upon sign up and will not be able to change the free channel selected thereafter.
- ## Free Digital Voice is Valid till 31 December 2011.
- There will be no contract for the free PV80 mobile line. Customers will need to sign up for a new mobile line to enjoy this offer.
- The SIM registration/activation fee of $37.45 is waived for the voice SIM. A one-time registration fee of $10.70 (incl. GST) and SIM registration/activation fee of $37.45 for Data SIM apply.
- A New Mobile subscription under the same FIN and service address is required. The Free PowerValue 80 subscription and Free 200 SMS is only valid on the new line sign-up and is not transferable to another mobile line.
- Free 12 months PowerValue 80 subscription and Free 200 SMS is given in the form of a $19 and $10 credits (before GST) respectively in the customer's mobile bill for a period of 12 continuous months. Thereafter, the full subscription for PowerValue 80 will be billed.
- This $19 and $10 SMS credits (before GST) is not pro-ratable. Unused credits per month will be forfeited and cannot be carried forward.
- There is no extension of the promotion for mobile service that is suspended during the free 12 months subscription period.
- Free PowerValue 80 subscription also comes with free 3 months of Caller Number Display and autoroaming.
- Customer can choose to subscribe to other Value-Added services at their own cost.
- Customers are allowed to upgrade their mobile plans (except Student Plans) during the 12-month period but the credits will remain at $19 (before GST).
- The $19 and $10 credits (before GST) will cease once customer (i) terminates the StarHub Digital Cable contract that is tied to this promotion, (ii) signs up a new handset contract on his corresponding mobile line or (iii) change the ownership of the mobile or cable service.
- This mobile line will be counted as part of the Hub Club membership eligibility. Customers enjoying Hub Club discounts will only enjoy a maximum of $19 credit in their mobile bill.
- Free PowerValue 80 subscription mobile line is not applicable together with Corporate Individual Scheme discounts.
- Customers who sign up at StarHub retail outlets can only opt for Cash and Carry option.
- Complimentary Installation service for Ultimate Start-up Pack is limited only to the installation of the StarHub TV, MaxOnline service to 1 computer and Digital Voice service. Additional Hub Troopers installation service charges may apply.
- Hubber Bonus is not applicable for this promotion.
- Last day of installation is within 7 days from the date of sign-up.
- In the event of a dispute, a customer’s entitlement or rights (if any) under Promotion is subject to the sole discretion and final determination of StarHub. StarHub Digital Cable is part of StarHub CableTV services. The use of such services is also subject to StarHub’s General Terms & Conditions for Info-communications Services and Service Specific Terms & Conditions for StarHub CableTV, which can be viewed at StarHub’s website www.starhub.com.
- StarHub reserves the right to revise these Terms & Conditions herein (including prices) at its discretion without prior notice. Participation in Promotion or use of StarHub Digital Cable services will constitute acceptance of these Terms & Conditions and the amendments thereof.
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Hubber Bonus
- Applicable to existing StarHub Mobile postpaid and StarHub CableTV monthly plan customers signing up for a New MaxOnline monthly plan with minimum 12-month contract with at least one other type of StarHub service, under the same NRIC/FIN and Service Address.
- Free N Router Hubber Bonus is given away at StarHub's appointed Redemption Centre. A charge of $53.50 applies for customers who want the N Router to be installed.
- All Hubber Bonuses cannot be combined and is not applicable for renewal of contract.
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