Terms and Conditions

MaxOnline Student Promotion

  1. Promotion is applicable from 21 March 2008 till such date as StarHub may determine, and is applicable to new MaxOnline subscriptions, or existing MaxOnline customers not on any promotional contract or outstanding bills with StarHub.
  2. A minimum contractual subscription period of 24 continuous months to MaxOnline Express/MaxOnline Premium/MaxOnline Ultimate is required, otherwise a promotion Tiered Early Termination Charge shown below will be imposed.
MaxOnline - $400 (24 months)
Months 1 2 3 4 5 6 7 8 9 10 11 12
Early Termination Charge ($) 428.00 409.81 392.69 374.50 356.31 339.19 321.00 302.81 285.69 267.50 249.31 232.19
Months 13 14 15 16 17 18 19 20 21 22 23 24
Early Termination Charge ($) 214.00 195.81 178.69 160.50 142.31 125.19 107.00 88.81 71.69 53.50 35.31 18.19

All prices are inclusive of 7% GST.

  1. The promotion Tiered Early Termination Charge is also applicable in the event of any downgrade.
  2. The 30% discount off the monthly subscription with MaxOnline Express at $41.94 monthly after discount, MaxOnline Premium at $56.92 monthly after discount or MaxOnline Ultimate at $86.88 monthly after discount is valid for 24 continuous months. Thereafter, prevailing rates apply.
  3. A MaxOnline activation fee of $32.10 is chargeable for the activation of each new MaxOnline access plan.
  4. Promotion is not valid with other in-house offers or packages unless specified by StarHub.
  5. Offer is only applicable to homes connected to StarHub's cable network.
  6. Customer must be 18 years old and above or signed up using the parents' name.
  7. Customer must produce a valid student pass or SAF Card in order to sign up for the promotion.
  8. Installation service is chargeable at $53.50 per computer connection and is limited to the installation of cable modems with USB connection only. Alternatively, delivery is available at $12.84 per trip.
  9. Each promotion is not exchangeable for cash or kind and is not refundable
  10. All premium(s) are available on a first-come-first-serve basis and StarHub reserves the right to replace the premium(s) with other premium(s) of equal or lower value.
  11. An administrative fee of $32.10 is chargeable per request of documentation retrieval or proof.
  12. Promotion is not applicable for corporate customers on employer-paying schemes or master-account bulk paying arrangements.
  13. Promotion is not applicable to landed homeowners on the 2-Year Connection Fee Scheme who are enjoying complimentary MaxOnline service.
  14. Promotion is applicable to landed homeowners on the 5-Year Landed Subscription Fee Scheme so long as the minimum subscription to StarHub CableTV commitment is met.
  15. In the event of a dispute, a customer's entitlement to participate and/or receive the offer is subject to the sole discretion and final determination of StarHub.
  16. Redemption of the promotional gift constitutes a purchase from the merchant supplying it. StarHub will not be responsible for any specifications, non-performance, delays in production/shipment or defect in the redeemed item.
  17. StarHub will not be responsible for any defects in the cable modem or if applicable, any hardware which customers may have connected to the cable modem. Any cable modem or if applicable, hardware purchased is covered under and subject to the terms of warranty from the relevant manufacturer.
  18. For a complete list of terms and conditions, please refer to the General Terms and Conditions and the Service Specific Terms and Conditions available at www.starhub.com
  19. StarHub reserves the right to change its pricing and promotion terms and conditions relating to its service at its own discretion.

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Hubber Bonus

  1. Applicable to existing StarHub Mobile postpaid and StarHub CableTV monthly plan customers signing up for a New MaxOnline monthly plan with minimum 12-month contract with at least one other type of StarHub service, under the same NRIC/FIN and Service Address.
  2. Free N Router Hubber Bonus is given away at StarHub's appointed Redemption Centre. A charge of $53.50 applies for customers who want the N Router to be installed.
  3. All Hubber Bonuses cannot be combined and is not applicable for renewal of contract.

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