1. Who will qualify for StarHub Rewards Monthly Points?
All active consumer customers of StarHub Post-paid Mobile, StarHub TV, MaxOnline, Digital Voice and StarHub IDD services are eligible for the programme.
2. Do I need to sign up for the StarHub Rewards Monthly Points?
No, you do not have to. All eligible customers will automatically receive points upon successful payment of their StarHub charges. For every $1 paid, you will receive 1 StarHub Rewards Monthly Point.
3. How are points issued?
Points are issued based on payment received. For example, if you have made a payment of $62.80 for a bill of $100, it will be rounded up to the nearest dollar, which is $63. So, you will be issued 63 points.
4. How can I check my StarHub Rewards Monthly Points?
You will receive a StarHub Rewards Monthly Points summary on your monthly bill. You can also visit our website or call our 24-hour Customer Care Hotline at 1633 (Press, 5 to select StarHub Rewards loyalty programme and follow the step-by-step, Phone Self Help guide) to check the status of your points.