Renewal of Membership

  1. Terms and expressions used in the General Terms and Conditions shall have the same meanings and construction in these Terms and Conditions.

  2. Renewal of a Platinum Club member's membership to the Platinum Club program upon its expiry is strictly by exclusive invitation from StarHub.

  3. StarHub has sole and absolute discretion to determine renewal of a Platinum Club member's membership to the Platinum Club program. Among other factors, renewal will be based on a Platinum Club member:
    • Subscribing to at least one active StarHub service; and
    • Achieving an average monthly expenditure of at least S$350 for a consecutive 12-month period.

  4. If a Platinum Club member's membership to the Platinum Club is renewed, the relevant Platinum Club family member's membership to the Platinum Club will similarly be automatically renewed.

  5. Any renewal of a Platinum Club member's and a Platinum Club family member's membership to the Platinum Club program is valid for one calendar year from the date of StarHub's invitation.

  6. The StarHub service(s) which Platinum Club members and Platinum Club family members subscribed to must be active at all times during the renewal period.

  7. For a Platinum Club family member to maintain his/her membership to the Platinum Club program, he/she must maintain the same service address as the relevant Platinum Club member at all times during the renewal period.

  8. StarHub's decision on all matters relating to Platinum Club program (including, without limitation, the renewal of a selected customer's membership to the Platinum Club program) shall be final and conclusive.

  9. StarHub reserves the right to amend the above Terms and Conditions at any time and without notice. Enjoyment of the privileges and benefits conferred under the Platinum Club program by a member will constitute his/her acceptance of the above Terms and Conditions and any amendments thereof.