- What is the monthly discount value I can enjoy on my StarHub services as a Hub Club member?
As our most valued customers, Hub Club members can enjoy up to 30% monthly discount on their mobile post-paid, 10% discount on their StarHub TV subscription and a 5% discount on their MaxOnline subscription.
In addition, mobile lines registered under same NRIC/FIN and residential address as the Cable services, will be automatically nominated to enjoy higher Hub Club discounts. If you have other family members in your household who are also subscribing to a StarHub Mobile post-paid service, you can also nominate their mobile lines under your Hub Club membership, to enjoy up to 30% mobile subscription discount as well.
The more mobile lines you have, the higher discount tier you will enjoy:
- Enjoy up to 30% OFF StarHub Mobile postpaid lines
- 15% discount off monthly subscription for 1 mobile line
- 20% discount off monthly subscription for 2 mobile lines
- 25% discount off monthly subscription for 3 mobile lines
- 30% discount off monthly subscription for 4 mobile lines - 10% OFF StarHub TV
- 5% OFF MaxOnline
- Is there an end date for the Hub Club Discounts?
Yes, the monthly discounts on the 3 StarHub services will apply from the next bill cycle upon confirmation of your Hub Club membership until 31 December 2012. All nominated services must be active at all times in order for Hub Club Discounts to apply.
- Is the monthly Hub Club Discount applicable for my entire mobile, StarHub TV and MaxOnline bill?
The tiered discount on mobile post-paid subscription applies only to the net recurring subscription charges payable for the subscription of postpaid mobile service plans and does not include usage charges and value-added services.
The 10% discount on StarHub TV applies to all net recurring charges for StarHub TV subscription including Telescope and additional set-top boxes.
For MaxOnline, the 5% discount applies to the net recurring subscription charges for MaxOnline access plans.
- Do the nominated household mobile lines have to be under the same customer name, NRIC/FIN and residential address as the Hub Club member’s mobile line in order for them to qualify for Hub Club discounts?
The household mobile lines can be registered under different subscriber name and NRIC/FIN but they must share the same residential address as the Hub Club member’s mobile line.
- I understand that one of my nominated services in Hub Club is on a promotion and hence not eligible for Hub Club discounts. When the promotion expires, will I automatically enjoy Hub Club discount on this service?
Yes, upon expiry of the promotion, your nominated service will automatically enjoy Hub Club discount.
Hub Club Discounts - Mobile-Specific FAQs
- Once I become a Hub Club member, if I subscribe to additional mobile lines, do these automatically enjoy Hub Club Discounts as well?
As long as you have not nominated more than 4 mobile lines, the additional mobile line that are registered under the same NRIC/FIN and residential address as your Cable services, will be automatically registered under your Hub Club membership, and will qualify to enjoy Hub Club discounts.
- How does the tiered discount works?
The tiered discount scheme will allow you to enjoy a higher discount for every extra line registered (discount is applicable to maximum of 4 lines) registered under your Hub Club membership.
For 1 mobile line, you will enjoy 15% discount on that line.
For 2 mobile lines, you will enjoy 20% discount on all your lines.
For 3 mobile lines, you will enjoy 25% discount on all your lines.
For 4 mobile lines, you will enjoy 30% discount on all your lines.
Please note that the discounts only apply to mobile lines registered under your Hub Club membership and are currently not enjoying any other promotional discounts. If you have mobile lines that are not registered under Hub Club, they will not enjoy these discounts.
Hub Club Discounts - StarHub TV/MaxOnline Specific FAQs
- Our StarHub TV subscription is under my name but our MaxOnline subscription is under my husband's name. I am also a StarHub Mobile post-paid customer. Am I eligible for Hub Club membership?
To be eligible for Hub Club membership, all 3 services must be registered under one name and NRIC/FIN and the same residential address. Your husband will therefore need to transfer the MaxOnline subscription to your name so that you can qualify for Hub Club membership.
- Once I become a Hub Club member, if I subscribe to an additional MaxOnline Express plan in the same address, does this additional MaxOnline subscription automatically enjoy Hub Club Discount?
You do not need to register for this additional MaxOnline plan to enjoy Hub Club Discount. The discount will automatically apply to this additional plan, provided it is also registered under your name, NRIC and address.
Discounts
