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MyStarHub e-bill Sign up
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Payment Reminder Letter (PRL) Fee
To sign up for GIRO payment*, you can either
Upon approval by your bank, the following message will appear on your bill:
"The total outstanding balance will be deducted from your XXXXX via GIRO on dd/mm/yy."
Once this message appears, you will no longer need to send us any payment as the amount will be deducted directly from your bank account monthly. To keep your subscription current, please remember to maintain sufficient funds in your bank account.
*As a StarHub Mobile subscriber, you can enjoy FREE 100 SMS/MMS^ per month when you pay through GIRO.
^Not applicable for SharePlus Plan, DataPack and Employee Plan.
We accept payments by major credit cards# (VISA, MasterCard, Amex and Diners). You have the option of using your credit card for payment of the current bill and monthly deduction of all subsequent bills or for payment of the current bill only. You can either
(a) Pay This Bill” – Only the “Total Outstanding Amount” as shown in the bill will be deducted.
(b) “Pay This and Future Bills” –The Total Outstanding Amount shown in the bill and payment for future bills will be deducted from the same credit card.
Credit card payment request will be rejected if the credit card information is incomplete and/or without card holder’s signature.
Upon approval, the following message will appear on your bill:
"The total outstanding balance will be deducted from your Credit Card account XXXXX on dd/mm/yy."
#As a StarHub Mobile subscriber, you can enjoy FREE 100 SMS/MMS^ per month when you pay with recurring credit card payment.
^Not applicable for SharePlus Plan, DataPack and Employee Plan. Need a Business Reply Envelope?
Cheques or cashier's orders should be crossed "A/C PAYEE ONLY" with the customer number written on the reverse and made payable to "StarHub Ltd". Do not send post-dated cheques. The lower portion of your bill (bill stub) should be attached together with your payment.
Please submit all relevant bill stubs and indicate the payment amount on each stub if the payment is for more than one account. No instructions should be written on the bill stub. Mail your remittance together with the relevant bill stub(s) in the enclosed Business Reply Envelope or mail to the following address:
Robinson Road Post Office
P.O. Box 81
You can pay online using your Credit Card or eNETS direct debit via the My Account Manager "Pay Bills" service.
Simply log on using your Hub iD and look for My Account Manager.
If you do not have a Hub iD, please register for one at the website.
For enquiries on the eNETS direct debit service, please visit http://www.enets.com/ or call NETS Customer Service Hotline at 6274-1212.
You can pay bills Anywhere, Anytime using your Credit Card or eNETS direct debit via “My StarHub” mobile app. Simply download the app on Apple App Store or Google Play (version 3.1 and above), and click on ePayment.
Alternatively, you may visit www.starhub.com/epayment with your smartphone1, tablet1 or computer1.
For enquiries on the eNETS direct debit service, please visit www.enets.com or call NETS Customer Service Hotline at 6274-1212.
1StarHub ePayment’s mobile site is best viewed in Safari and Chrome while full standard website is best viewed in Internet Explorer 8.0 and Chrome.
Via Internet Banking
Via Phone Banking