The MaxInfinity services are available under the following access plans (collectively "MaxInfinity Access Plans")

1.1.1 MaxInfinity Premium Access Plan that provides up to 50 Mbps (50,000 Kbps) of download speed and upload speed of up to 25Mbps (25,000Kbps). MaxInfinity Premium is provided by StarHub Online Pte Ltd (reg. No. 200501897Z);

1.1.2 MaxInfinity Ultimate Access Plan that provides up to 100 Mbps (100,000 Kbps) of download speed and upload speed of up to 50Mbps (50,000Kbps). MaxInfinity Ultimate is provided by StarHub Online Pte Ltd (Reg. No. 200501897Z);

1.1.3 MaxInfinity Elite Access Plan that provides up to 150 Mbps (150,000 Kbps) of download speed and upload speed of up to 75Mbps (75,000Kbps). MaxInfinity Elite is provided by StarHub Online Pte Ltd (Reg. No. 200501897Z);

1.1.4 MaxInfinity Platinum Access Plan that provides up to 200 Mbps (200,00 0Kbps) of download speed and upload speed of up to 100Mbps (100,000Kbps). MaxInfinity Platinum is provided by StarHub Online Pte Ltd (Reg. No. 200501897Z);

1.1.5 Maxinfinity Supreme Access Plan that provides up to 1 Gbps (1000,000 Kbps) of download speed and upload speed of up to 500Mbps (500,000Kbps). MaxInfinity Platinum is provided by StarHub Online Pte Ltd (Reg. No. 200501897Z);

1.1.6 MaxInfinity Premium Plus Access Plan that provides up to 50 Mbps (50,000 Kbps) of download speed and upload speed of up to 25Mbps (25,000Kbps) and a complimentary mobile broadband service that provides up to 2.0Mbps of download speed and upload speed of up to 512 Kbps. MaxInfinity Premium Plus is provided by StarHub Online Pte Ltd (reg. No. 200501897Z);

1.1.7 MaxInfinity Ultimate Plus Access Plan that provides up to 100 Mbps (100,000Kbps) of download speed and upload speed of up to 50 Mbps (50,000Kbps) and a complimentary mobile broadband service that provides up to 2.0 Mbps of download speed and upload speed of up to 512 Kbps. MaxInfinity Ultimate Plus is provided by StarHub Online Pte Ltd (Reg. No. 200501897Z), while the complimentary mobile broadband access is provided by StarHub Mobile Pte Ltd (Reg No. 200000646C);

1.1.8 MaxInfinity Elite Plus Access Plan that provides up to 150 Mbps (150,000Kbps) of download speed and upload speed of up to 75 Mbps (75,000Kbps) and a complimentary mobile broadband service that provides up to 2.0 Mbps of download speed and upload speed of up to 512 Kbps. MaxInfinity Elite is provided by StarHub Online Pte Ltd (Reg. No. 200501897Z), while the complimentary mobile broadband access is provided by StarHub Mobile Pte Ltd (Reg No. 200000646C);

1.1.9 MaxInfinity Platinum Plus Access Plan that provides up to 200 Mbps (200,000Kbps) of download speed and upload speed of up to 100 Mbps (100,000 Kbps) and complimentary mobile broadband service that provides up to 2.0 Mbps of download speed and upload speed of up to 512 Kbps. MaxInfinity Platinum is provided by StarHub Online Pte Ltd (Reg. No. 200501897Z), while the complimentary mobile broadband access is provided by StarHub Mobile Pte Ltd (Reg No. 200000646C); and

1.1.10 Such other MaxInfinity access plans that may be offered by StarHub from time to time subject to the terms stipulated by StarHub.

2.1 Your residential property must be fibre-ready and have a termination point within the property before any of the MaxInfinity services can be provided by us. You may contact the relevant network infrastructure operator for the installation of a termination point in your property.

3.1 MaxInfinity Plus Access Plan(s) shall refer collectively to the following plans :-

3.1.1 MaxInfinity Premium Plus Access Plan;

3.1.2 MaxInfinity Ultimate Plus Access Plan;

3.1.3 MaxInfinity Elite Plus Access Plan; and

3.1.4 MaxInfinity Platinum Plus Access Plans.

3.2 The complimentary mobile broadband service has to be registered to the same customer subscribing to the MaxInfinity Plus Access Plan.

3.3 MaxInfinity Plus Access Plans will be available to you if you are "re-contracting" or entering into a new contract upon the expiry of an existing MaxOnline Access Plan or MaxInfinity Access Plan. However, the MaxInfinity Plus Access Plans will not be available to you if you are still under an existing promotional contracts for MaxOnline or MaxInfinity services.

3.4 You will require a StarHub 3G SIM Card (USIM) in order to enjoy the complimentary mobile broadband service. If you do not have a StarHub USIM, you can procure one at an additional charge of $37.45 in order to enjoy the complimentary mobile broadband service.

3.5 In the event that your MaxInfinity Access Plan is suspended or terminated, your complimentary mobile boardband service will be similarly suspended or terminated.

3.6 As the complimentary mobile broadband service will be registered under your mobile account, your failure to pay for any other mobile services may cause the complimentary mobile broadband service to be suspended or terminated.

3.7 The complimentary mobile broadband service is offered as a data plan and not as a Value Added Service (VAS).

3.8 Subject to such terms and conditions that may apply, the complimentary mobile broadband service may be subsequently converted by you to a MaxMobile plan.

3.9 Unlimited data usage under the complimentary mobile broadband service is applicable only for local data usage. You may wish to note that you would have to pay the applicable charges for data usage overseas.

3.10 The complimentary mobile broadband service will not entitle you to any handset upgrade or promotional handset offers, unless otherwise stated.

3.11 We reserve the right to suspend, terminate or withdraw the complimentary mobile broadband service at any time, with or without notice to you, and we shall not be liable to you for any damages, losses, costs or expenses arising from such suspension, termination or withdrawal.

4.1 If your property is a landed residential home and you are enjoying complimentary broadband services under the "Landed Connection Plan", you would have to sign up a new MaxInfinity Access Plan separately. You will not be entitled to exchange your complimentary broadband services (including without limitation, the MaxOnline Express Access Plan) under the Landed Connection Plan for any of the MaxInfinity Access Plans.

4.2 If your property is a landed residential home and you have subscribed to a Subscription Commitment Plan, you can convert your existing subscription to a MaxInfinity Access Plan if you meet an equivalent minimum subscription commitment.

4.3 If you are currently on a MaxOnline Access Plan and have been permitted to upgrade to a MaxInfinity Access Plan in accordance with our prevailing upgrade policy, you will be subject to a new Minimum Period of Service with effect from the date of the upgrade and the applicable Early Termination Charges for early termination of the Service by you.

5.1 In the event that you cancel the subscription to any MaxInfinity Access Plan before the ready-for-service date as notified by us, you shall be liable to pay us :-

5.1.1 a cancellation charge of $42.80 where your property is fibre-ready with a termination point; or

5.1.2 a cancellation charge of $262.80 for a high-rise residential properties or $492.80 for a landed residential property where your property is fibre-ready but does not possess a termination point.

5.2 All MaxInfinity Access Plans are subject to a minimum period of service of twelve (12) months from the date of activation ("Minimum Period of Service"). If you terminate your MaxInfinity Access Plan during the Minimum Period of Service, you will have to pay an early termination charge being a pro-rated disconnection fee of :-

5.2.1 $385.20 for all MaxInfinity Access Plan except the MaxInfinity Supreme Access Plan;

or

5.2.2 $1669.20 for the MaxInfinity Supreme Access Plan,

(each an "Early Termination Charge")

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6.1 You may have to pay the following additional charges for your MaxInfinity Access Plan, where applicable :-

6.1.2 a service activation fee of $32.10 for the activation of each MaxInfinity Access Plan subscribed;

6.1.2 a service call charge of $53.50 per computer connection;

6.1.3 an installation service charge for the Optical Network Terminal ("ONT") and/or WHG at $53.50 per computer connection.

6.1.4 a collection or delivery charge for the ONT and/or WHG (without installation) at $12.94 per trip to the same service address.

6.2 Other standard Charges that may be applicable for the installation and details can be found at www.starhub.com/broadband/athome/relatedcharges or shall be as we may notify you from time to time.

7.1 Our special promotional rate(s), if any, for the WHGs (where applicable) shall be limited to a single WHG unit per MaxInfinity Access Plan only.

7.2 You may purchase type-approved WHGs for each of your MaxInfinity Access Plan. Each WHG will be assigned two unique MAC IDs. You must inform us immediately of any swap or replacement of the WHG so that we may update your MAC IDs in our system accordingly and permit the provision of the Service to continue at your Service Address with minimal disruption.

7.3 We will not be held responsible for any interruption, disruption to or deterioration in the quality, reliability or accuracy of the MaxInfinity Service or any technical issue which may arise from or in relation to any WHG or hardware that you may have connected to the WHG.

7.4 You may wish to consult the relevant equipment manufacturers on the maximisation of the use of the MaxInfinity services with their equipment.

8.1 You are advised to back-up all important files on their computers. We will not be responsible for any corruption, loss or deletion of files through the provision of the Service or during installation.

8.2 The MaxInfinity services are also subject to StarHub's General Terms & Conditions and the Service Specific Terms & Conditions for MaxInfinity at www.starhub.com.

8.3 All prices quoted are inclusive of 7% GST.

8.4 StarHub reserves the right to amend these Terms & Conditions (including pricing and rates) at any time and without notice. Use or continued use of the MaxInfinity services will constitute acceptance of these terms and conditions and the amendments thereof.