A home network links multiple computers and peripheral devices within your home to form a connected environment that enables simultaneous, shared Internet access, printer/peripheral sharing, file and application sharing, and much more.

StarHub’s MaxOnline Ultimate, MaxOnline Premium, MaxOnline Express, MaxOnline Ultimate Plus, MaxOnline Premium Plus, MaxOnline Express Plus and all MaxInfinity access plans are ideal for home networking, providing fast, reliable Internet access to all users within your home while making the most of your computing resources through file and peripheral sharing.

You may wish to contact our Hub Troopers to assist you to customise a home network solution specially designed to serve the unique needs of you and your family. Please visit http://hubtroopers.starhub.com or call 1800 3338888 for more information.

Yes, MaxOnline SurfLite supports home networking. However, we do not recommend this since a larger bandwidth would be required if there are multiple users. For optimal performance when setting up a home network, we would recommend that you subscribe to a higher tier plan.

By creating a home network, you can dramatically expand computing options for everyone in your family and enjoy cost-savings by sharing your MaxOnline or MaxInfinity subscription. The different users can access the Internet at the same time via one MaxOnline or MaxInfinity account. MaxOnline and MaxInfinity offer a fast, reliable, 'always-on' Internet access and keep the phone line free for voice calls, which makes an ideal shared broadband connection. Users can also easily store and retrieve files on any computer linked to the same network. In addition, they can also maximise their gaming experience by playing video games against each other from different computers.

• MaxOnline Ultimate, MaxOnline Premium, MaxOnline Express, MaxOnline Ultimate Plus, MaxOnline Premium Plus, MaxOnline Express Plus and all MaxInfinity plans offer unlimited broadband access so users need not check their volume or time.
• MaxOnline through cable connection is easy to set up, compared to ADSL as the cable modems are plug and play and support all major operating systems.
  
• It is less costly as there is no need to change cable modems, which usually come with both ethernet and USB ports. Cheaper ADSL modems usually come with USB only. To enjoy multiple user access, ADSL modems have to be upgraded to an ethernet model.
  
• MaxInfinity connection through a Fibre-ready Wireless Home Gateway makes it easy to hook up data, voice and home networking all within one device.
  
• Customers have the freedom to choose a plan (any MaxInfinity, MaxOnline Ultimate, MaxOnline Premium or MaxOnline Express plan) that matches their usage patterns.
• No confusing price plan, all at one flat fee.
  
  

You can have as many computers as you want to your home network, either via wired or wireless routers.

For add-on third party devices such as your printers, scanners, routers or hubs which are not provided by StarHub, you may wish to contact the respective distributors or agents should you require technical support on these devices.

The maximum download speed on a home network will be that of the respective plans the customer has signed up to i.e. MaxOnline Express or MaxOnline Express Plus for up to 16Mbps, MaxOnline Premium / MaxOnline Premium Plus / MaxInfinity Premium / MaxInfinity Premium Plus for up to 50Mbps , MaxOnline Ultimate / MaxOnline Ultimate Plus / MaxInfinity Ultimate / MaxInfinity Ultimate Plus for up to 100Mbps, MaxInfinity Elite / MaxInfinity Elite Plus for up to 150Mbps, MaxInfinity Platinum / MaxInfinity Platinum Plus for up to 200Mbps and MaxInfinity Supreme for up to 1Gbps respectively. These high speeds make transferring files or using peripherals attached to other machines effortless. Internet access speeds will vary depending on which MaxOnline or MaxInfinity product you have purchased, how many machines are connected to the network, the websites you are accessing and the types of applications that are used at the same time.

Some routers implement NAT, which hides private IP address from the public. However, we strongly recommend that users take extra precaution and install a firewall on their PC, for example, Zonealarm. For more information, please go www.zonelabs.com.

Users on wireless connections can use WEP or MAC address filtering to prevent unauthorised users from connecting to your wireless router.

StarHub strongly recommends that you install anti-virus software and scan your computers daily. If your systems run on Microsoft Windows, you may wish to turn off the file-sharing function for added security. Please ensure that you do not run a program or open an email attachment without first running a virus scan to make sure it is virus-free. Please also ensure that your virus patterns are up to date.

StarHub is unable to guarantee technical support for third-party devices such as printers, scanners or any other add-on devices. However, StarHub's Customer Care will be able to check and determine if cable modem is faulty. You may wish to contact the respective distributors or agents should you require technical support on these 3rd party devices. Alternatively you may contact our Hub Troopers to assist you to integrate and optimize the digital equipments in your house. For more information, please visit http://hubtroopers.starhub.com/.

Wireless technologies have progressed tremendously. Prices of Wireless Access Points have also fallen drastically. StarHub's move to offer the shared broadband option is timely as there has been increased demand for a broadband internet access plan which charges a flat subscription fee and allows multiple user access from one cable modem internet account. This is also in line with IDA’s wish for better broadband penetration in Singapore.

StarHub provides 24-hour technical support for the operation of your cable modem or a fibre-ready wireless home gateway and connectivity to StarHub's network. However in respect of any technical support required for third-party devices, please approach the manufacturer or their respective agents for assistance.

Click here for the list of wired or wireless routers that are compatible with MaxOnline Ultimate.

Click here for the list of recommended fibre-ready home gateways that are compatible for MaxInfinity plan.

StarHub has launched several integrated wireless modem products including the Cable-ready Wireless Home Gateway (Cisco DPC3925) for MaxOnline services and Fibre-ready Wireless Home Gateway (Huawei HG256s or D-link N5402SP) for MaxInfinity services.

StarHub’s N router complies with IEEE 802.11n and is backwards compatible to IEEE 802.11g and IEEE 802.11b.

Please click here for latest list of modems available.

Yes, you may add your Macintosh with built-in Ethernet port, to the network, but it may have limits in sharing files and printers. For wireless connections, a Macintosh Airport may be required for some Macintosh computers.

Yes, it is possible to configure the D-Link DIR-615 Wireless N Router router to allow a Macintosh and PC to be connected simultaneously. The basic requirements apply if you are connecting wirelessly, i.e. you will need a wireless network card for each machine.

For connectivity, hardware (airport card) and software configuration issues relating to Macintosh, users are advised to contact their Macintosh vendor or visit their website at www.Mac.com. Macintosh is a unique operating system and its vendors would be able to provide better support for such issues.