Facts

Eligibility to apply for Broadband Services

Registration Guidelines for MaxOnline Services

Applicants must be at least 18 years of age at time of application.

Residence Status	Documents for Verification
Singaporean & Permanent Resident	NRIC / Singapore Armed Forces Identity Card (SAF 11B) for Regular & NSF ONLY. Singapore photo-driving licence with proof of billing address. Proof of billing address if address on blue NRIC is a foreign address.
P1, P2, Q1, S Pass (w.e.f July 2004, Q2 pass will be replaced with S Pass), PEP, TEP/TVP, EntrePass, Diplomat Pass, Non-Diplomat Pass	All Employment Passes, Diplomatic Passes, Entrepasses and Training Visit Passes must have a minimum validity period of 6 months. If the Employment Pass / Diplomatic Pass / Entrepass / Training Visit Pass doesn’t carry your photograph, please produce a passport with a minimum of 6 months validity. If validity period is less than 6 months, a letter from the employer indicating intent of renewal is required. The letter must be from a manager of the company. Proof of billing address required if there is no local address present on the Employment Pass / Diplomatic Pass / Entrepass / Training Visit Pass.
Work Permit, Student Pass	All Work Permits and Student Passes must have a minimum validity period of 6 months. If the Work Permit/Student Pass doesn’t carry your photograph, please produce a passport with a minimum of 6 months validity. If validity period of Work Permit is less than 6 months, a letter from the employer indicating intent of renewal is required. The letter must be from a manager of the company. If validity period of Student Pass is less than 6 months, a letter from the principal of the school indicating continual studies is required. Proof of billing address required if there is no local address present on the Work Permit/Student Pass.
Dependent Pass, Long Term Social Visit Pass	All Dependent Passes and Long Term Social Visit Passes must have a minimum validity period of 6 months. If the Dependent Pass/Long Term Social Visit Pass doesn’t carry your photograph, please produce a passport with a minimum of 6 months validity. If validity period of Dependent Pass/Long Term Social Visit Pass is less than 6 months, a letter of extension from Ministry of Manpower is required. Proof of billing address required if there is no local address present on the Dependent Pass / Long Term Social Visit Pass.

List of documents accepted as Proof of Billing Address:

Legal tenancy agreement (valid for at least 6 months)
Insurance policy statement (except for travel insurance)
Bank or Credit card statement*
SingTel/M1/Pacific Internet bill statement*
Singapore Power bill statement*
Original CPF statement or printed from internet*
Title deed
TV/Radio License from Singapore Broadcasting Authority
Form B/IR8A (Income Tax) sent to customer's residential/company address
Letter from company (signed by managerial position and above) indicating the company owned / leased / rented properties / customer's residential address
Letter from School (signed by principal) indicating the customer's residential address

* All proof of local billing address must be dated within three months from date of application

Support

Rewards

Facts

Eligibility to apply for Broadband Services

Registration Guidelines for MaxOnline Services

You are in:

Support

Rewards