Cable modems offer both freedom and speed. The high bandwidth of broadband can move data at speeds of up to 30Mbps (30,000Kbps) compared to conventional phone lines. Freedom comes in the form of "continuous connectivity". With a cable modem, users never have to dial up, encounter busy signals and frequent disconnections or hamper their cable TV viewing while online.

Here's a quick introduction into the cable modem and its delivery of broadband internet access:

1. What is a cable modem ?
   A "cable modem" is a device that allows data access (such as to the Internet) via StarHub's broadband network. A cable modem will typically have two connections, one to the cable wall outlet and the other to a computer. Cable modems manufactured these days all come with a USB connection for easy "plug-and-play" connectivity.
2. How fast is a cable modem?
   Cable modem speeds vary depending on the cable modem system, cable network architecture and traffic load. While downstream speeds (from the network to the computer) can be up to 27Mbps, few computers will be capable of connecting at such high speeds. MaxOnline offer broadband speeds of up to 30Mbps (30,000Kbps), Singapore's highest residential broadband download speed. Please check cable modem compatibility table for usage with MaxOnline access plans.
3. Can I watch TV while surfing the Net with my cable modem?
   Connection to the cable modem does not interfere with cable TV viewing. Therefore, users are able to surf the Net via the cable modem and watch cable TV at the same time.
4. What services are offered with a cable modem connection?
    The dominant service is broadband internet access which enables the typical array of Internet services to be delivered at speeds faster than those offered by dial-up telephone modems. Other services include access to Singapore ONE, audio and video streaming servers, CD-ROM servers and other service offerings found on the world wide web that make use of very high bandwidths.
5. Apart from speed, how different is a cable modem from a dial-up modem?
   For one, there is no need for an extra phone line or having to break your data connection everytime you want to make a call. Secondly, busy signals, long connection processes and frequent disconnections will be a thing of the past. Once your computer is on, you are connected to the internet. This means you can receive e-mails without having to constantly dial-up, stay online continuously to monitor the stock market or enjoy internet relay chats without worrying about dial-up phone charges.