HomeConnect User Guide
Making a Call
|Calling from Singapore||Calling from Overseas|
† Payphone Access/Local Call Charges
Access charges of:
Charges are in per minute block
|FREE||^^Local mobile airtime charges apply|
|6820 1884||Local call charges apply||Local Call charges apply||^^Local Mobile airtime charges apply|
^^ Enjoy $0 mobile charge when using HomeConnect card via StarHub Prepaid mobile service
The following basic product features will enhance your call usage.
|Language Selection for Voice Prompts||
Pre-set your card with a language of your choice - English, Mandarin, Malay, Tamil, Bengali or Tagalog. Select your preferred language the first time you use your card, and all subsequent calls will automatically be played in that language. You can also change your preferred language at any time. To Change your Preferred Choice of Language:
|Card Balance Transfer||
You can transfer value from one card to another.
|Checking Card Expiry Date||
To save time, enter the appropriate call sequence without having to wait for the voice prompts.
|Call Balance Announcement||To save time, enter the appropriate call sequence without having to wait for the voice prompts. Call Balance Announcement lets you know your card balance before and after each call.|
|Call Duration Announcement||Lets you know the maximum call duration your card balance allows after you've entered your telephone number.|
|Previous Menu||Press ˆ to return to the previous selection.|
|Main Menu||Press # to return to the main menu|
|Low Balance Tone||Alerts you when your card balance is low. There will be beep tones before your call is disconnected.|
To make consecutive calls without the need to redial:
Note: Do ensure that the initial called party has hung up the call before proceeding to make the consecutive call.
|Redial||If the telephone number you've dialled is busy, you will be prompted to dial the number again.|
|Customer Service||If you are in Singapore, please call StarHub Customer Care at 1633 (or +65 6820 1633 when you are overseas) for enquiries.|