Eligibility to Apply

 

Registration guidelines for Digital Voice Services

Applicants must be at least 18 years of age at time of application.

Residence Status Documents for Verification
Singaporean & Permanent Resident
  • NRIC / Singapore Armed Forces Identity Card (SAF 11B) for Regular & NSF ONLY. Singapore photo-driving licence with proof of billing address.
  • Proof of billing address if address on blue NRIC is a foreign address.
P1, P2, Q1, S Pass (w.e.f July 2004, Q2 pass will be replaced with S Pass), PEP, TEP/TVP, EntrePass, Diplomat Pass, Non-Diplomat Pass
  • All Employment Passes, Diplomatic Passes, Entrepasses and Training Visit Passes must have a minimum validity period of 6 months. If the Employment Pass / Diplomatic Pass / Entrepass / Training Visit Pass doesn't carry your photograph, please produce a passport with a minimum of 6 months validity.
  • If validity period is less than 6 months, a letter from the employer indicating intent of renewal is required. The letter must be from a manager of the company.
  • Proof of billing address required if there is no local address present on the Employment Pass / Diplomatic Pass / Entrepass / Training Visit Pass.
Work Permit, Student Pass
  • All Work Permits and Student Passes must have a minimum validity period of 6 months. If the Work Permit/Student Pass doesn't carry your photograph, please produce a passport with a minimum of 6 months validity.
  • If validity period of Work Permit is less than 6 months, a letter from the employer indicating intent of renewal is required. The letter must be from a manager of the company.
  • If validity period of Student Pass is less than 6 months, a letter from the principal of the school indicating continual studies is required.
  • Proof of billing address required if there is no local address present on the Work Permit/Student Pass.
  • Local sponsor is required for application of IDD services for those who are below 21 years of age.
  • A $200 deposit will be collected for IDD service application.
Dependent Pass, Long Term Social Visit Pass
  • All Dependent Passes and Long Term Social Visit Passes must have a minimum validity period of 6 months. If the Dependent Pass/Long Term Social Visit Pass doesn't carry your photograph, please produce a passport with a minimum of 6 months validity.
  • If validity period of Dependent Pass/Long Term Social Visit Pass is less than 6 months, a letter of extension from Ministry of Manpower is required.
  • Proof of billing address required if there is no local address present on the Dependent Pass/ Long Term Social Visit Pass.
  • Local sponsor is required for application of IDD services for those who are below 21 years of age.

List of documents accepted as Proof of Billing Address:

  • Legal tenancy agreement (valid for at least 6 months)
  • Insurance policy statement (except for travel insurance)
  • Bank or Credit card statement*
  • SingTel/M1/Pacific Internet bill statement*
  • Singapore Power bill statement*
  • Original CPF statement or printed from internet*
  • Title deed
  • TV/Radio License from Singapore Broadcasting Authority
  • Form B/IR8A (Income Tax) sent to customer's residential/company address
  • Letter from company (signed by managerial position and above) indicating the company owned / leased / rented properties / customer's residential address
  • Letter from School (signed by principal) indicating the customer's residential address

* All proof of local billing address must be dated within three months from date of application