Merger of Simulcast SD & HD Channel Number

1. What is the merger of simulcast SD & HD Channel number about?

To enhance the TV viewing experience of HD channels, all simulcast Standard Definition and High Definition channels will be merged into a common channel number.

For example:

SD Channels HD Channels New

Star World (Ch 501)

Star World HD (Ch 555)

Star World (Ch 501)
Star World HD (Ch 501)

ONE (Ch 823)

ONE HD (Ch 876)

ONE (Ch 823)
ONE HD (Ch 823)

Customers using HD enabled set-top boxes with High Definition subscription will automatically enjoy their favourite simulcast channels in HD quality using the respective Standard Definition channel number.

2. When will the merger of simulcast SD & HD Channel number happen?

With effect 16 Oct 2013 (0200 hrs), all simulcast Standard Definition and High Definition channel numbers will be merged into a common channel number

3. What do I watch when I tune to a simulcast Standard channel number?

Customers using: Set-top box Feed

Standard Definition Box

  • Digital set-top box
  • HubStation

Standard Definition Feed

High Definition Box without HD subscription

  • HD set-top box
  • HD Interactive set-top box
  • HubStation HD

Standard Definition Feed

High Definition Box with HD subscription

High Definition Feed

4. Upon merger of channel numbers, what will happen when customers tune to the old High Definition channel number?

From 16 October, customers will be prompted a message to inform them about the change of channel number and will be redirected to the new channel number upon pressing <OK> button on the remote control.

5. How will I know if I am watching Standard Definition or High Definition content?

Customers can refer to the channel name on the info bar. There will also be a HD icon displayed on the info bar or info page.

6. What will happen to all my recordings that I have scheduled before 16 October?

There will not be any impact to customers scheduled recordings. Recording will take place according to customer's settings. However, from 16 Oct, customers can only record the respective feed that customer can view.

All previous recordings will continue to be available.

7. I am a subscriber of High Definition channels using HD enabled set-top box. Can I record my programmes in Standard Definition? If not, what are the alternatives?

With effect from 16 October, customers watching HD feed can only record their programmes in HD feed. Likewise for customers watching SD feed can only record in SD feed.

Customers with HD access only who wishes to record in Standard Definition because of capacity issues will not be able to do so. Customer can increase their recording capacity by either:

a. Remove old recordings to free up disk space.

b. Change to HD Interactive set-top box and subscribe to an external digital video storage device.

8. What will happen to all my auto tune settings that I have set before 16 October?

From 16 Oct, all auto tune settings on simulcast HD channel must be reset their settings. Settings done on simulcast SD channels will not be affected.

9. What will happen to all settings for parental lock that I have set before 16 October?

From 16 Oct, all parental lock settings on simulcast HD channel must be reset their settings. Settings done on simulcast SD channel numbers will automatically lock both the SD and HD channels.

10. I am a user of control 'live' TV for standard definition channels. Will I be able to do control 'live' TV for HD channels?

Yes, as per current, control 'live' TV will be available to all both standard definition and high definition channel

Features HubStation HD HubStation HubStation

Control 'live' TV

Up to 2 hrs
(or up to 30 min 
in HD)

Up to 2 hrs

Optional*
Up to 2 hrs (or up to
30 min in HD)

* Available with Digital Video Storage Device and Smart TV™ subscription at $4.28/month.

11. Why HD 5 and MediaCorp channel 5 are not included in the merger of channels?

In order to meet our regulatory obligation, MediaCorp channel 5 has to be made available to all customers including customers using HD enabled set-top box.

12. What will happen to my favourite channels after 16 October?

From 16 Oct, all favourites settings on simulcast HD channel must be reset their settings. Settings done on simulcast SD channels will not be affected.

13. What are the full list of simulcast Standard Definition and High Definition channels?

No. Channel Name Existing Channel No. Renumbered Channel No.

1

STAR Cricket HD

237

236

2

All Sports Network HD

256

215

3

Disney XD HD

360

310

4

History HD

455

401

5

H2 HD

456

402

6

Nat Geo People HD

458

412

7

Nat Geo Wild HD

459

413

8

Crime + InvestigationTM HD

463

403

9

The Biography Channel HD

464

404

10

Food Network HD

468

433

11

STAR World HD

555

501

12

FX HD

556

507

13

FOX Crime HD

557

503

14

FOX HD

558

505

15

AXN HD

559

511

16

Universal Channel HD

560

512

17

Lifetime HD

561

514

18

Warner TV HD

562

515

19

Comedy Central Asia HD

563

516

20

Syfy HD

569

526

21

iConcert HD

583

538

22

HBO Signature HD

608

603

23

HBO Family HD

609

604

24

HBO HD

655

601

25

HBO Hits HD

658

605

26

FOX Movies Premium HD

662

622

27

FOX Family Movies HD

663

624

28

CinemaWorld HD

667

613

29

BBC World News HD

755

701

30

Sky News HD

757

703

31

CNN HD

760

711

32

channel M HD

874

824

33

KBS World HD

875

115

34

STAR Chinese Movies HD

877

866