Registration Guidelines for StarHub TV Services

Applicants must be at least 18 years of age at time of application.

Residence Status

Documents for Verification

Singaporean & Permanent Resident

  • NRIC/Singapore Armed Forces Identity Card (SAF 11B) for Regular & NSF ONLY. Singapore photo driving licence with proof of billing address.
  • Proof of billing address if address on blue NRIC is a foreign address.

P1, P2, Q1, S Pass (w.e.f July 2004, Q2 pass will be replaced with S Pass), PEP, TEP/TVP, EntrePass, Diplomat Pass, Non-Diplomat Pass

  • All Employment Passes, Diplomatic Passes, Entrepasses and Training Visit Passes must have a minimum validity period of 6 months. If the Employment Pass/Diplomatic Pass/Entrepass/Training Visit Pass doesn't carry your photograph, please produce a passport with a minimum of 6 months validity.
  • If validity period is less than 6 months, a letter from the employer indicating intent of renewal is required. The letter must be from a manager of the company.
  • Proof of billing address required if there is no local address present on the Employment Pass/Diplomatic Pass/Entrepass/Training Visit Pass.

Work Permit, Student Pass

  • All Work Permits and Student Passes must have a minimum validity period of 6 months. If the Work Permit/Student Pass doesn't carry your photograph, please produce a passport with a minimum of 6 months validity.
  • If validity period of Work Permit is less than 6 months, a letter from the employer indicating intent of renewal is required. The letter must be from a manager of the company.
  • If validity period of Student Pass is less than 6 months, a letter from the principal of the school indicating continual studies is required.
  • Proof of billing address required if there is no local address present on the Work Permit/Student Pass.

Dependent Pass, Long Term Social Visit Pass

  • All Dependent Passes and Long Term Social Visit Passes must have a minimum validity period of 6 months. If the Dependent Pass/Long Term Social Visit Pass doesn't carry your photograph, please produce a passport with a minimum of 6 months validity.
  • If validity period of Dependent Pass/Long Term Social Visit Pass is less than 6 months, a letter of extension from Ministry of Manpower is required.
  • Proof of billing address required if there is no local address present on the Dependent Pass/Long Term Social Visit Pass.

Note: For Passport and Long Term Social Visit Pass holders, a $250 deposit is required for the main set-top box.

 

List of documents accepted as Proof of Billing Address:

  • Legal tenancy agreement (valid for at least 6 months)
  • Insurance policy statement (except for travel insurance)
  • Bank or credit card statement*
  • SingTel/M1/Pacific Internet bill statement*
  • Singapore Power bill statement*
  • Original CPF statement or printed from Internet*
  • Title deed
  • TV/Radio Licence from Singapore Broadcasting Authority
  • Form B or IR8A (Income Tax) sent to customer's residential/company address
  • Letter from company (signed by managerial position and above) indicating the company owned/leased/rented properties/customer's residential address
  • Letter from School (signed by principal) indicating the customer's residential address

* All proof of local billing address must be dated within three months from date of application

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