General

1/12
What is the Next Generation Nationwide Broadband Network?
2/12
Who will offer the NGNBN service?
3/12
Will Cable broadband customers be migrated over to Fibre Broadband Plans?
4/12
What is the difference between Cable Broadband and Fibre Broadband?
5/12
I’ve been a Cable broadband customer for many years. Why am I still subject to a new 12 months service contract?
6/12
I am shifting to a new house. Why am I still subject to all the charges even though I am still subscribing to Fibre Broadband at my new home?
7/12
I am currently a Cable broadband customer. Am I eligible to upgrade to a Fibre Broadband plan?
8/12
I do not have the Termination Point (TP) installed. Can I subscribe to Fibre Broadband?
9/12
How much are the 3rd Party Charges and what are they for?
10/12
When will my residence be fibre ready?
11/12
Where can I get more information on Next Gen NBN?
12/12
I am an existing Fibre Broadband customer and plan to move house. What do I need to do?

Technical

1/8
What is a typical wireless setup for the NGNBN service?
2/8
Will my Cable broadband speed improve with Next Gen NBN cabling?
3/8
What are the major differences between a Cable and Fibre Network?
4/8
Do I need to buy additional equipment to use the Next Gen NBN service?
5/8
Why can't I use the rest of the ports on the ONT?
6/8
When I first signed up for Fibre broadband, I purchased a wireless router to use the service. However, it is faulty now. Can I connect my notebook directly to the ONT port?
7/8
Can I migrate my Digital Voice Home (DVH) service to the Next Gen NBN platfrom?
8/8
Can I only subscribe to DVH+ on Next Gen NBN platform?

Difference between Cable and Fibre

 

The difference is on the last mile connection using coaxial cable and fibre. Due to the different in last mile connection, coaxial transmit using Electrical Signal while fibre transmit using light. Once the connections are aggregated, data are then transmitted using IP packets into our network and to the Internet, and vice versa. Basically there is no difference in speed except for the different transmission medium used at the last mile. The difference is the supported bandwidth as illustrated below.

Type of Network

FTTH Network

HFC Network

Downstream Bandwidth

up to 1Gbps

up to 144Mbps (4 channel bonding)

Upstream Bandwidth

up to 500Mbps

up to 16Mbps

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