1/21
I am not an existing Digital Voice Global customer, how do I sign up for Digital Voice Softphone?
2/21
I am an existing Digital Voice Global customer, how do I sign up for Digital Voice Softphone?
3/21
How will I be informed if the Digital Voice Softphone service has been activated?
4/21
Is there a charge if I re-install the Digital Voice Softphone onto another computer?
5/21
Can I use the Digital Voice Global IAD and Softphone, both with the same phone number, at the same time?
6/21
Can the Digital Voice Softphone and other softphones such as Skype, Pfingo etc be used on the same PC?
7/21
Can I have concurrent access to the Digital Voice Softphone application?
8/21
Can I connect multiple devices to the Digital Voice Global service?
9/21
Is there a different Login ID and Password for iPhone/iPad /Android versions of the Digital Voice Softphone?
10/21
What are the supported devices for the Digital Voice Softphone?
11/21
Is the Android version of the Digital Voice Softphone applicable to all Android devices?
12/21
Why is there interference/background noise when using the Softphone application on my Android phone?
13/21
What should I do if I have changed my computer or my computer hard-drive has malfunctioned?
14/21
Will all the Value-Added Services I have subscribed to be able to work on the Softphone?
15/21
When the MaxMobile gets disconnected, will I be able to use the Digital Voice Softphone?
16/21
Sometimes the MaxMobile connection becomes intermittent, especially when I am travelling. Will this affect the Digital Voice Softphone connectivity and/or voice quality?
17/21
I encounter issues in trying to login and/or use the Digital Voice Softphone. At the same time, I also can’t surf the Internet using my MaxMobile access. What should I do?
18/21
Will Digital Voice Softphone work with all camera models for video calls?
19/21
I am not able to see local/remote video images on my Digital Voice Softphone, what should I do?
20/21
Will video calls affect the voice quality?
21/21
Is there a minimum broadband speed for Digital Voice Global to work properly?
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