What is Hub Club?

 

Hub Club is an exclusive recognition and rewards programme for StarHub's most valued customers.

Customers must have all three active StarHub services with us i.e. StarHub TV, post-paid mobile and Home Broadband services before they can qualify as Hub Club members.

Qualified customers will be registered on a daily basis. Upon successful registration, we will send you a Hub Club Welcome Kit.

Am I eligible for Hub Club membership?

If you have 3 active services with StarHub, post-paid mobile services (voice and/or data plans), StarHub TV and Home Broadband, and all 3 services are registered under your name, NRIC/FIN and service or registered address, you are eligible for Hub Club membership.

What are the benefits of being a Hub Club member?

As our most valued customers, Hub Club members enjoy exclusive benefits that include:

  • Receive Hub Club's Welcome Bonus of 300 Rewards points
  • Handset upgrades every 12 months of active mobile subscription (Waiver of $200 Early Mobile Recontract fee)
  • Hub Club offerings in Rewards Catalogue
  • Exciting merchant offers all year round
  • Be invited to the most exciting events in town
  • Exciting birthday treats and offers during your birthday month

I have both StarHub TV and StarHub Home Broadband service but my mobile subscription is registered under my wife's name. Am I eligible for Hub Club membership?

You will need to subscribe to a StarHub mobile line under your name, and the same service or registered address as your StarHub TV and StarHub Home Broadband subscriptions, in order to qualify for Hub Club membership.

I have both StarHub TV and StarHub Home Broadband service but my mobile subscription is registered under my company's name. Am I eligible for Hub Club membership?

Your mobile subscription needs to be registered under your name and the same service or registered address as your StarHub TV and StarHub Home Broadband services in order for you to qualify for Hub Club membership.

How can I join Hub Club membership?

Once you are eligible, you will be automatically qualified into this programme. We will send you a Hub Club Welcome Kit via email upon successful registration. Terms and conditions apply.

How do I nominate the mobile lines to enjoy the monthly Hub Club discounts?

An auto-nomination will be done by the system and is based on the top 6 highest mobile subscription plans (before any promotional discounts) which includes data plans.

Where can I get update on the events for Hub Club members?

You can check the latest updates on Hub Club events