Membership Termination

 

If I terminate my StarHub TV or StarHub Home Broadband service, will I still qualify for Hub Club membership?

If you terminate your StarHub TV or StarHub Home Broadband service, your Hub Club membership will also be terminated. You must have 3 active StarHub services; post-paid mobile services (voice and/or data plans), StarHub TV and Home Broadband registered under your name, NRIC/FIN and service or registered address to qualify for Hub Club membership.  

If I terminate my Hub Club mobile line, will I still qualify for Hub Club membership?

You must have 3 active StarHub services; post-paid mobile services (voice and/or data plans), StarHub TV and Home Broadband registered under your name, NRIC/FIN and service or registered address to qualify for Hub Club membership. .

I wish to transfer one of my services to my relative/friend, will my Hub Club membership be disrupted?

Yes, your Hub Club membership will be terminated if there is a service or account transfer.

Will my Hub Club membership be disrupted if I change subscription plans?

No, there will not be any disruption to your Hub Club membership if you change your subscription plan. This is with condition that the plan you are changing meets the Hub Club membership criteria. For example, employer-paying schemes are not eligible for Hub Club membership.