DataRoam Daily Unlimited FAQ


1. What is this DataRoam Daily Unlimited?

DataRoam Daily Unlimited offers StarHub Mobile postpaid customers with affordable daily data roaming rates, when they use data roaming services on designated preferred roaming operators’ networks in the designated countries/destinations.

A 20% surcharge applies on top of prevailing rates for Pay-As-You-Roam subscribers.

Prevailing standard data roam rates apply for roaming operators not included under this Promotion.

2. How do I enjoy DataRoam Daily Unlimited?

Customers can simply log onto the designated preferred roaming operators in the designated countries/destinations to enjoy DataRoam Daily Unlimited.

Please refer to www.starhub.com/roaming for the full list of designated preferred roaming operators and the promotion prices.

3. Who can enjoy DataRoam Daily Unlimited?

StarHub Mobile postpaid customers subscribing to either International Roaming or Pay-As-You-Roam service are eligible to enjoy DataRoam Daily Unlimited Promotion.

A 20% surcharge applies on top of prevailing rates for Pay-As-You-Roam subscribers.

For customers who have subscribed to RoamEasy Daily Plan, RoamEasy Monthly Plan, DataRoam Monthly Plans (DataRoam 10MB, DataRoam 20MB, DataRoam 40MB, DataRoam 100MB) and BlackBerry Unlimited DataRoam VAS, these Plans/VAS will take precedence over DataRoam Daily Unlimited.

4. How much will I be charged if my Data Roam usage did not reach the daily usage cap?

You will be charged $0.02 per KB before you reach the daily usage cap.

A 20% surcharge applies on top of prevailing rates for Pay-As-You-Roam subscribers.

5. I have used 10MB on Japan’s DoCoMo and Hong Kong’s Hutchison on the same day, how much will I be charged?

You will be charged $25 per day for Japan’s DoCoMo and $19 per day for Hong Kong’s Hutchison.

A 20% surcharge applies on top of prevailing rates for Pay-As-You-Roam subscribers.

6. I am a MultiSIM user. Will my data roam usage on both SIM cards be combined?

For MultiSIM customers, roaming data usages will be billed and charged separately for each SIM card. For example: If you use both SIM cards for data roam on the same day and incur 10MB for each SIM card on Malaysia DiGi, you will be charged $19 per day x 2  (i.e. $19 per day for each SIM card). A 20% surcharge applies on top of prevailing rates for Pay-As-You-Roam subscribers.