Free 100GB local data
1. When will Free 100GB promotion end?
Free 100GB promotion is valid for new $15/$50 Happy Prepaid SIM activated on and before 30 November 2016.
2. How do I activate the 100GB Free local data?
100GB Free local data is given automatically upon successful $15 or $50 SIM card activation.
3. Could I extend or transfer the remaining 100GB Free local data after it has expired?
When the 100GB free local data expires, no extension or transfer of remaining balance is allowed. 100GB local data is strictly for 5 days only upon successful SIM activation.
4. How do I check the 100GB Free local data balance?
You can check the data balance and the expiry date by dialing *123*1*3#
5. Is 100GB Free local data applicable for roaming data usage?
Free local data is applicable for usage within StarHub network in Singapore only.
6. I have just activated $50 Prepaid SIM, do I get 100GB Free local data and 5GB Free local data?
You will receive both 100GB and 5GB Free local data once your SIM card is activated successfully. You may check the data balance and expiry date by dialing *123#
7. I have just activated Happy Tourist pack ($32), do I get 100GB Free local data and 1.2GB Free local data?
You will receive both 100GB Free local data and 1.2GB Free local data. You may check the data balance and expiry date by dialing *123#
8. I have just activated $15/$50 Prepaid SIM and could I still activate any data plan?
You can purchase additional data via *123*300#. We have a few Data Plan options for you. The additional Data plans purchased will be deducted from your main wallet credits.
9. Can 100GB data be used on 4G network?
No. This 100GB can only be used on 3G network.
10. What happens if I want to get connected with 4G?
You can activate 4G booster via * 123*3*4*1# after 100GB has expired.
11. Why is the 100GB free data not available on 4G network?
This is to optimise surfing experience for both 3G and 4G users.
12. Why am I not able to activate Speed Boost so that I can enjoy faster speed on the 100GB free data?
Free 100GB can only be used on 3G network, thus you are not able to activate Speed Boost when you are enjoying free 100GB. This is to optimise surfing experience for both 3G and 4G users.