StarHub Youth Perks

1.    How can I be eligible for Youth Perks?

(i) 18years – 24 years signing up for a mobile line under your NRIC/FIN or (ii) Parents signing up a mobile line for your child of age 24 years and below with the following documents:

·         NRIC or Birth Certificate (Singaporean / PR)

·         Student pass (issued by MOM or MOE)

For Corporate Individual Scheme (CIS) sign-up criteria:

·        Staff Pass is mandatory for customer to enjoy CIS discount

If original staff pass is not available, we can accept either of the following documents :

·         A copy of pay slip (issued within 3 months from date of sign up/recontract) OR

·         Proof of employment document endorsed by Company’s HR (Issued within 3 months from date of sign up/recontract) OR

·        Medical Card and the medical card must meet the following requirements. Medical card will be rejected if it has expired

or if any of the required details are missing:

·        Company Name

·        Company Logo

·        Customer Name as indicated in NRIC / FIN

·        Customer Doc ID as indicated in NRIC / FIN

·        Expiry Date

Existing CIS discount will be removed if Staff Pass or any of the alternative documents are not presented during re-contract. 

Each eligible Youth is entitled to sign up for one Youth Perks Promotion per document  ID only.

2.  I am currently on the 4G3/4 plan with the previous Youth Perks promotion (eg Unlimited SMS for 24 months). Can I keep my existing Youth Perks if I recontract to the same mobile plan?

No, the current Youth Perks applies when you recontract to applicable mobile plans from 4 March 2017.

3.  Can I subscribe for SharePlus Parent / SharePlus Child with Youth Perks mobile line?

Youth Perks (Free 1GB for 24mths) is only applicable for new SharePlus Child line sign up from 4 March 2017 onwards

4.  Can I add additional 1/2/3GB Data Upsize VAS to a 4G plan with Youth Perks?

No, further data upsize VAS can’t be added.

5.  Can I enjoy Hub Club discount/membership with the new Youth Perks?

Yes. 4G Mobile plans with Youth Perks are eligible for Hub Club membership and discount.

6.  How many Youth Perks can I subscribe to?

Each eligible customer is entitled to sign up for one Youth Perk Promotion per document ID.

7. I have 3 children, can I sign up for 3 mobile lines with Youth Perks for them?

Yes, you can enjoy the youth perks on the 3 mobile lines with valid document IDs of your child, subjected to general mobile service sign up eligibility