4G Speed Boost
1. What is 4G Speed Boost?
4G Speed Boost is a value-added service that enables SmartSurf customers (SmartSurf Lite, SmartSurf Value, SmartSurf Premium and SmartSurf Elite) to connect to StarHub’s 4G network.
2. Who will be affected by the change in promotion?
For all new and out of contract customers on SmartSurf Lite, SmartSurf Value, SmartSurf Premium or SmartSurf Elite, 4G Speed Boost will be available at a new promotional rate of $2.14/month (Usual rate: $10.70/month) starting 1 July 2014 till 31 December 2015. There will be no change for SmartSurf HD customers who will continue to enjoy free 4G Speed Boost as a promotion till 31 December 2015. Thereafter, the prevailing rates will apply.
3. After unsubscribing from 4G Speed Boost, what is my data access speed?
Mobile plans without 4G Speed Boost will support surfing speeds of up to 42Mbps on 3G.
4. Will I be charged for having 4G Speed Boost on my MultiSIM line?
5. Will I also be charged for having 4G Speed Boost on my SmartSurf SharePlus lines?
Yes. SmartSurf SharePlus lines are treated as separate mobile lines.