1/22
What is Happy Prepaid App for?
2/22
What are the OS supported by Happy Prepaid App?
3/22
Where can I find the Happy Prepaid App?
4/22
Is there data charge while accessing the Happy Prepaid App?
5/22
I am unable to login when connected to WIFI. What is wrong?
6/22
My Prepaid card is terminated, can I still access my account balance?
7/22
I am using WIFI to access the Happy Prepaid App, after entering my prepaid number, I did not receive the OTP PIN on the prepaid mobile number that I entered, what is wrong?
8/22
I am unable to activate a data plan of my choice. What is wrong?
9/22
I am unable to activate a value added service. What is wrong?
10/22
Will there be notification when a service is activated successfully?
11/22
How do I top up via Happy Prepaid App when my balance is low and what are the payment methods?
12/22
Are there any promotion when topping up via Happy Prepaid App?
13/22
Is there a cap on how much free data I can receive with top-up?
14/22
Can I bring the free data to Happy Roam destinations?
15/22
Will the free Local 4G Data awarded with top-up be deducted first or my activated data plans?
16/22
Could Happy Prepaid App support multiple login at any point of time?
17/22
How should I raise a feedback/technical issue about the App?
18/22
Could I install the Happy Prepaid Apps onto SH/ST/M1 Postpaid line and perform transactions for a selected StarHub Prepaid SIM card?
19/22
Can I access the App when I am overseas?
20/22
How do the Happy Prepaid App Notifications work?
21/22
How do I change the language of the app?
22/22
Can I check my balance via other methods?
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