What is a Hub iD?
With a Hub iD, you can easily manage all your StarHub services or/and My StarHub App.
- My Account
Manage your account online and update your personal information quickly and easier.
- My StarHub App
Manage your account on the go! Check your local data usage, contract status or view and pay your bill wherever you are.
- StarHub Rewards
Be surprise anytime, anywhere, just for being with StarHub. Pick from tempting treats in our new EAT, SHOP and PLAY categories.
- StarHub Wireless Access
Enjoy wireless internet access at selected WiFi spots in Singapore.
Visit www.starhub.com/about-hubid to find out more details.
As a StarHub customer, all you need is to sign up once using your NRIC or FIN.
Yes, you may sign up for a Hub iD to access selected StarHub online services.
Yes, existing Hub iD customers with active StarHub services can continue to use it to access My Account, My StarHub App and other StarHub services.
If you no longer have any active StarHub services, your Hub iD is still available for you to access to selected StarHub online services.
To update your NRIC on our records, please provide us with a photocopy of your new NRIC (both sides) and fax it to (65) 6720 5000.
Alternatively, you may email the scanned copy (both sides) to email@example.com, together with your account and contact details.
Top 5 questions:
- 1. I am travelling overseas, how can I activate roaming or manage data?
- 2. How do I pay my bills online?
- 3. How do I check the speed of my broadband connection?
- 4. How do I check the balance on my prepaid card?
- 5. I am moving house, how do I migrate all of my StarHub services to the new residential address?