Terms & Conditions - "StarHub Festive 2016" Lucky draw


The following terms and conditions shall apply to the “StarHub Festive 2016” Lucky Draw. Read the terms carefully if you are interested in participating.

  1. Eligibility
    1. This lucky draw is open to all citizens, permanent residents and foreigners residing in Singapore who are age 18 and over as of 12 November 2016, who sign up for any 2 year contract service with StarHub Ltd (“StarHub”) as set out in (2).To be eligible for the draw, customers will have to opt in to receive marketing messages from StarHub. Employees (and their immediate family members) of StarHub or StarHub affiliate or group company are not permitted to enter the lucky draw.

  2. Details of the lucky draw
    1. The qualifying period for the lucky draw is 0000hrs 12 November 2016 – 2359hrs 31 December 2016, Singapore Standard Time (GMT +8).
    2. StarHub will be contacting the winner via email or phone using their contact details submitted for the lucky draw.
    3. StarHub reserves the right to draw a reserve “winner” to replace any winner subsequently disqualified.
    4. StarHub’s decision on all matters relating to the lucky draw shall be final and binding.
    5. Except for the notifications to the relevant winner(s), StarHub shall not be obliged to enter into any correspondence concerning the lucky draw.
    6. StarHub reserves the right to disclose and publish the name and any other particulars of the winner (including photographs) for publicity purposes and the winner agrees to co-operate with and participate in the activities organized by the Company for these purposes.
    7. StarHub reserves the right to withdraw, discontinue or terminate the lucky draw at any time at its absolute discretion, without notice or liability to any person.
    8. StarHub shall not be liable for any loss or damage arising in connection with the lucky draw, including without limitation, any illegible entry forms, error in computing, any computer system or equipment breakdown, electronic malfunction or any notice which is misdirected or lost in the post.
    9. The winner is responsible for all other expenses.
    10. StarHub will notify the winner via email or phone on the third week of February 2017.
    11. The winner must present their identity card or passport together with the notification email during prize collection at the location designated by StarHub.
    12. Only one winner (i.e. one identity card or passport) is entitled to each prize.
    13. In the event that a chosen winner does not respond within the deadline detailed in the email informing the winner of their prize, StarHub reserves the right to revoke the prize and select another winner in its absolute discretion.
    14. All prizes are non-transferable, not exchangeable for any other item and shall be subject to such terms and conditions which StarHub may at its sole and absolute discretion impose.
    15. StarHub reserves the right to disclose the winner’s personal data to United International Pictures Pte Ltd for the fulfilment of the prizes.
    16. Any tax liability arising as a result of accepting the prize is the responsibility of the winner. Independent financial advice should be sought.
    17. StarHub will need to collect and use participants’ personal data, as well as disclose their personal data to their partners, to facilitate participation in the lucky draw. By participating in this lucky draw, participants consent to StarHub’s collection, use, transfer and disclosure of their personal data for the purposes and in the manner set out in these terms and conditions. Participants’ personal data will not be used for any other purpose than for this lucky draw without the further consent of the participants.


  3. Prizes
    1. There are 4 prizes to be won.
      1. The first prize comprises of a trip to Australia for a family of 4.
        1. At least one person travelling must be over the age of 21.
        2. Accommodation is based on 2 adults and 2 children under 16 years old sharing a maximum of two rooms. A valid credit or debit card will be required to guarantee your room on check in.
        3. Prize does not include travel to and from the departure airport, personal expenses, incidentals, or food and drink unless otherwise stated.
        4. Once confirmed, the prize cannot be amended or cancelled.
        5. Prize is valid for 12 months from the date of notification of winning, and all travel must be completed within that time.
        6. Prize is non-refundable and non-transferable. No cash alternative is available.
        7. All travellers will require a passport valid for at least 6 months on date of travel. Any necessary visas or insurance are the responsibility of the winner and guests.
        8. Prize cannot be taken over Christmas, New Year or Public Holidays in the departure or arrival country.
        9. Backstage tour will be conducted in English. Shows will vary throughout the year and tickets are subject to availability.
      2. The second to fourth prize comprises of 200 movies passes per prize.
        1. Movie passes are valid one year from the date of notification.
        2. Valid at all Golden Village cinemas in Singapore.
        3. Valid for all shows, excluding eves of and on Public Holidays for Christmas, New Year and the 1st and 2nd day of the Lunar New Year.
        4. Not for re-sale and not redeemable for cash
        5. Not valid for premium priced films/ cinemas/ seats, group bookings, film marathons, film festivals, premiers and with any other offers or promotions.
        6. Not valid for telephone, internet, AXS and iGV bookings.
        7. Vouchers do not guarantee seating and must be exchanged for an admission ticket at the box office. Not more than 20 vouchers to be presented at any one time at the box office to be exchanged for movie passes. No refunds will be given once the exchange is made.
        8. StarHub is not responsible for any lost or damaged voucher.