Terms & Conditions - StarHub Go Streaming Box Bundled Plan Promotion

General

  1. The use of StarHub Services are subject to StarHub's Consumer General Terms & Conditions, Service Specific Terms & Conditions which would apply specifically to the Service that you have subscribed for or used or purchased, and any other terms and conditions that we may have agreed to from time to time. You may view our terms and conditions at http://www.starhub.com. Any terms which are not expressly defined herein shall have the meanings ascribed to them in the aforesaid Terms & Conditions.

  2. If there is any conflict or inconsistency between any provision of these Terms and Conditions, the Consumer General Terms & Conditions and the applicable Service Specific Terms & Conditions, the documents shall be construed in the following descending order of precedence:
    1. Promotion Terms & Conditions;
    2. Service Specific Terms & Conditions relating to the Service(s) which you have subscribed for or used or purchased; and 
    3. Consumer General Terms & Conditions.

Starhub Go Streaming Box Bundled with Internet TV

  1. This Promotion is valid from 5 September 2018 until such date as may be determined by StarHub at its discretion (“Promotional Period”).
  2. During the Promotional Period, you will be eligible to purchase a StarHub Go Streaming Box bundled with 6 months of Go Family at an introductory price of $199.00 (usual price at $249.00).
  3. This Promotion is available to new and existing StarHub residential customers who purchase a StarHub Go Streaming Box during the Promotional Period, and who do not have outstanding bills due to StarHub.
  4. This Promotion is not available to Hub Club, commercial or bulk subscription customers.
  5. For a limited period from 1 November 2018 to 30 November 2018, free subscription of StarHub Go Sports or Go Select for the first six (6) months will be available to customers who purchase the StarHub Go Streaming Box at point of sign-up. Each customer is only eligible for one (1) free subscription of StarHub Go Sports or Go Select, regardless of the number of StarHub Go Streaming Box you have purchased.
  6. You will be charged a full monthly subscription fee at prevailing rates for Go Family at $14.90/month and Go Sports or Go Select at $9.90/month from the 7th month onwards without notice to you.
  7. Upon the first six (6) months of contract, you may cancel your subscription of Go Family, Go Sports or Go Select at any time and there will be no refund for the purchase of the StarHub Go Streaming Box and any monthly recurring Charges that you have already paid.
  8. The bundled Go Family, Go Sports or Go Select monthly subscriptions will commence at the point of sign-up whether or not you have created a valid Hub ID.


Starhub Go Streaming Box Bundled with Internet TV + Home Broadband
(24-Month Contract)

  1. This Promotion is valid from 5 September 2018 until such date as may be determined by StarHub at its discretion (“Promotional Period”).
  2. During the Promotional Period, StarHub Go Streaming Box bundled with 24 months of Go Family + 1Gbps Fibre Broadband Plan at $54.80/month is available to eligible customers.
  3. For a limited period from 1 November 2018 to 30 November 2018, free subscription of StarHub Go Sports or Go Select for the first six (6) months will be available to customers who purchase the StarHub Go Streaming Box bundled with 24 months of Go Family + 1Gbps Fibre Broadband Plan at $54.80/month at point of sign-up. Each customer is only eligible for one (1) free subscription of StarHub Go Sports or Go Select, regardless of the number of StarHub Go Streaming Box you have purchased.
  4. This Promotion is available to new and existing StarHub residential customers who purchase a StarHub Go Streaming Box during the Promotional Period, and who do not have outstanding bills due to StarHub.
  5. This Promotion is not available to commercial or bulk subscription customers.
  6. A minimum contractual subscription period of 24 continuous months to both Go Family and 1Gbps Fibre Broadband Plan (the "Minimum Period of Service") is required.
  7. An early termination charge (the "Early Termination Charge") will be imposed if you terminate your Go Family or 1Gbps Fibre Broadband Plan during the Minimum Period of Service.
  8. The Early Termination Charges will be charged on a pro-rated basis, and calculated based on the applicable monthly recurring charges and the remaining unfulfilled months in the Minimum Period of Service:
    $[x] x number of months unfulfilled in [Service / Pack] Minimum Period of Service / [x] months
  9. You will be charged a full monthly subscription fee at prevailing rates for Go Family at $14.90/month and 1Gbps Fibre Home Broadband at $39.90/month after the end of the Minimum Period of Service without notice to you.
  10. You will be charged a full monthly subscription fee at prevailing rates for Go Sports or Go Select at $9.90/month from the 7th month onwards without notice to you.
  11. Upon the Minimum Period of Service, you may cancel your subscription of Go Family and/or 1Gbps Fibre Home Broadband at any time and there will be no refund for the purchase of the StarHub Go Streaming Box and any monthly recurring Charges that you have already paid.
  12. If the subscription of Go Family within the bundle is terminated during the Minimum Period of Service for any reason, the bundled price shall remain payable by you until the end of the said Minimum Period of Service.
  13. Before your 1Gbps Fibre Home Broadband is installed, you may take possession of the StarHub Go Streaming Box on the condition that in the event the 1Gbps Fibre Home Broadband cannot be installed for any reason, we reserve the right to charge you for the StarHub Go Streaming Box.
  14. Your bundled subscription of Go Family, Go Sports or Go Select will commence at the point of sign-up whether or not you have created a valid Hub iD. Billing for the StarHub Go Streaming Box and 1Gbps Fibre Home Broadband Plan will commence after your1Gbps Fibre Home Broadband service is fully installed.


Others

  1. A delivery fee of $12.84 (or such other amount as may be prescribed by us) is chargeable for the delivery fee when purchase via StarHub Online Store.
  2. No installation service is applicable.
  3. All prices stated are inclusive of 7% GST. Prices will be adjusted according to the prevailing GST rates.
  4. This Promotion is not available with other discounts, promotions, special packages or offers, unless specified by StarHub.
  5. This Promotion cannot be used to offset subscription charges or outstanding balances,and cannot be exchanged for cash or benefit-in-kind and is non-refundable.
  6. In the event of a dispute, a customer's entitlement to this Promotion is subject to our sole discretion and final determination.
  7. StarHub reserves the right to amend these Terms and Conditions at any time and without prior notice. Our publication of the revised terms and conditions, and your continued participation in the Promotion shall be deemed as acceptance of the amendments.
  8. These Terms and Conditions shall be governed by the laws of Singapore save for the Contracts (Rights of Third Parties) Act. (Cap. 53B) which is expressly excluded from application and parties agree to be bound by the exclusive jurisdiction of the courts of Singapore.