Terms & Conditions

All prices are inclusive of 7% GST.

Promotion is valid for residential customers who do not have outstanding bill with StarHub.


General Terms & Conditions:

Promotions are valid till a date predetermined by StarHub.

Promotion/Service Early Termination Charge is applicable in the even t of home broadband service termination.


General HomeHub Plan Terms & Conditions:

All services under HomeHub plan must be registered under the same document ID and service address.

HomeHub Plan subscription and contract will commence upon completing installation for all 4 services.

Prior to commencement of HomeHub Plan subscription prevailing charges applies for individual services.

HD Interactive set-top box is required. Rental charge applies.

Valid with a 24-month contract.

Early Termination Charges (“ETCs”) will apply in the event of any premature termination.

Price is not inclusive of monthly subscription of HD Interactive set-top box


HomeHub Voucher Terms & Conditions:

The HomeHub Voucher will be issued upon commencement of your HomeHub Plan.

The HomeHub Voucher will be credited into your bill on a monthly basis.

The HomeHub Voucher may be used to offset any subscription fees incurred in respect of any StarHub TV additional groups, add-on channels or add-on groups,or video-on-demand services purchased by you over and above the minimum 3 Groups for StarHub TV, except Add-on Packs. If there is no applicable TV content charge, the HomeHub Voucher will not appear in the bill. Any unused or remaining value of the HomeHub Voucher will be forfeited and will not be carried forward to the following month.


MaxMobile 21 Mbps:

MaxMobile Service registration fee of $10.70 applies.

MaxMobile 21Mbps (1GB) comes with 1GB bundled data.

Excess data usage will be charged at $8.56 per GB.

Monthly bill is capped at promotional rate of $85.60 (U.P. $168).

Promotion is valid till date predetermined by StarHub, after which your monthly bill will be capped at the prevailing rate of $168.


Fibre Termination Point Terms & Conditions: Fibre Termination Point (FTP) installation is applicable for customers who sign up to fibre plan 300Mbps and above with no FTP previously installed by OpenNet within their premises and for up to first 15-metres from point of entry to home.

Additional wiring is chargeable.

If FTP installation is not required, this amount cannot be used to offset any other charge(s).

*For typical speed range of StarHub home broadband plans, please refer to www.starhub.com/homebroadband/typicalspeed.  

The actual bandwidth experienced is dependent on various factors such as hardware, software, signal strength of the wifi connection, Internet traffic and destination server.


24 month complimentary access on Disney Movies on Demand:

Promotion is applicable to customers who sign up for a 24-month contract on any HomeHub Plan from now until 31 December 2016.

Customer will enjoy complimentary access to Disney Movies on Demand during the contract term.

After the contract expires or is terminated, a charge of $8.56/month will apply.

Other terms and conditions apply.

For more information, visit www.starhub.com/dmod

Full terms and conditions are at www.starhub.com


~~Hub Club Perks are applicable for customers who subscribe to StarHub Mobile and HomeHub under the same NRIC/FIN and service address.

10% Hub Club discount on add-on channels is applicable for additional charges on StarHub TV after deducting the value of HomeHub voucher.

For full set of Terms and Conditions please refer to www.starhub.com.


StarHub TV Terms and Conditions:

Promotions are applicable to existing StarHub subscribers who are not on any promotional contracts and do not have outstanding bills with StarHub.

StarHub TV service is applicable to homes connected to StarHub’s cable network with 2-way interactivity signal.

HD Channels can only be viewed with the subscription of HD Interactive set-top box. Rental of $6.42/month for HD Interactive set-top box applies.

Early Termination Charge is calculated based on the remaining contractual period multiplied by the monthly subscription rate of the plan/channel(s) to be


For full set of Terms and Conditions please refer to www.starhub.com.