Frequently Asked Questions - Win Shopping Vouchers


  1. How do I participate in the lucky draw?

    To participate, you can perform the following:
    1. Activate Unlimited Social Messaging and any of the following data plans:
      1. 7-Day 1GB at $7
      2. 30-Day 1.2GB at $10
      3. 30-Day 2.4GB at $15
      4. 30-Day 3.6GB at $20
    2. Top up $20 & above via any top-up channel except for Top-up Card
  2. I have activated Unlimited Social Messaging and an eligible data plan/top up $20 & above to my StarHub Prepaid Number, how do I enter the lucky draw?
    Customers with eligible top-up or data plan activation will automatically be entered in the lucky draw.

  3. I have activated Unlimited Social Messaging prior to the promotion, will I be eligible for the lucky draw?
    As long as you have activated Unlimited Social Messaging and activated an eligible data plan, you will be eligible.

  4. I’ve made several eligible data plan activation or top-up, will I have multiple chances at the lucky draw?
    Yes. You will get 1 lucky draw chance with each eligible top-up of $20 & above. You will get 2 lucky draw chances with each activation of 7-Day 1GB or any 30-Day data plan.

  5. How will the winners be notified?
    Winners will be notified via phone call/SMS. The full winners list will be posted on our website.

  6. I’m one of the winners listed, how/where do I collect my prize?
    We will inform you of the prize collection details via phone call or SMS.