Terms & Conditions - Prepaid StarHub Go Promotion


  1. This promotion commences on 5 Nov 2017, till further notice.
  2. Customers who purchase and activate any 30-Day Data plans will be entitled to FREE 30-Day access to StarHub GO Select, first-come-first-served, while stocks last.
  3. Upon successful activation of 30-Day plan, customers MUST send in SMS <SHGO> to 6122.
  4. Within 5 days, eligible customers will receive ONE set of HUB ID & Password for login to StarHub GO access over 30-Day via SMS. The entitlements will start from login date and is valid to StarHub Prepaid active subscribers with supported handsets.
  5. The assigned HUB ID & Password are case sensitive. Password cannot be reset. For matters related to HUB ID & Password, email happystars@starhub.com.
  6. The Prepaid Data Plans once sold, is non-refundable or exchangeable for cash or any products. There will be no refund for any unused value upon card loss, damage, expiry, termination, or change in prepaid mobile number or if the User is unable to access and/or use the StarHub Go, including the StarHub Go mobile application, any entertainment content accessed via StarHub Go.
  7. The complimentary 30-Day StarHub Go Select is for access in Singapore only. Overseas access will be blocked.
  8. Standard data charges or any data usage will be applicable other than data consumed for video streaming live TV and video on demand via StarHub Go. Normal data charges apply for App download (App Store, Google Play Store). Normal data charges apply during app browsing (metadata, posters and other HTTP data)
  9. Service is accessible via mobile network (3G/4G). WIFI is allowed.
  10. StarHub reserves the right to amend these terms and conditions without notice, or withdraw or discontinue this promotion at any time.
  11. StarHub decisions in relation to the promotion and eligible users shall be final and no correspondence will be entertained under any circumstances. In the event of any inconsistency between these Terms and Conditions and any marketing or promotional materials relating to this promotion, these Terms and Conditions shall prevail.
  12. Standard StarHub Mobile Prepaid terms and conditions apply.ws of Singapore and all participants agree to be bound by the exclusive jurisdiction of the courts of Singapore.