Terms & Conditions

StarHub 1 Year Free Data & Credits Terms and Conditions
1. Promotion is valid at selected StarHub retailers with purchase of $8 Happy SIM, between 5 Aug – 2 Nov, 2017.
2. To participate, customers MUST SMS Dorm12 to 6122 to enjoy 12 months of topup benefits.
3. Receive FREE 1GB Data (valid 3 days) and $2 bonus credit with min. $10 top-up monthly. Each eligible customer will enjoy this benefit once a month over 12 months.
4. If customer has existing data plan(s), the free 1GB data will only be utilised when the customer's existing data plan(s) has run out or expired.

StarHub Lucky Draw Terms and Conditions:
1. To participate, customers need to collect 2 stamps within each lucky draw period. ONE stamp per min. $10 topup
2. The qualifying periods are 5 Aug – 3 Sep, 2017 or 4 Sep – 3 Oct, 2017 or 4 Oct - 2 Nov, 2017.
3. Total 20 winners per qualifying period. All winners will be notified via SMS or telephone call through their winning prepaid mobile number.
4. By participating in this Promotion, you agree to StarHub’s Data Protection Policy at www.starhub.com/pdpp, including allowing StarHub and/or its partners to collect, use and disclose your personal data for the purposes described therein, including the StarHub Additional and Preferred Partners Additional purposes, and you also agree to being contacted at your Singapore telephone number about products and services offered by StarHub and/or its partners via calls and texts.
5. Other Standard Prepaid Terms & Conditions apply.
 

StarHub FREE 1GB Promotion Terms and Conditions
1. FREE 1GB Data is awarded with 2 times topup of min. $15 per top up within each qualifying period.
2. Promotion is valid at selected StarHub retailers only.
3. The qualifying periods are 5 Aug – 3 Sep, 2017 or 4 Sep – 3 Oct, 2017 or 4 Oct - 2 Nov, 2017.
4. FREE 1GB data is valid for 30 days and will be provisioned on the dates stated in table below:

 

Qualifying Period
Provisioning Qualifying Period
1GB Provision
5 Aug - 3 Sep 5 Aug – 19 Aug 21 Aug (Mon)
20 Aug – 3 Sep 04 Sep (Mon)
4 Sep - 3 Oct 4 Sep – 18 Sep 20 Sep (Wed)
19 Sep – 3 Oct 04 Oct (Wed)
4 Oct - 2 Nov 4 Oct – 18 Oct 20 Oct (Fri)
19 Oct – 2 Nov 03 Nov (Fri)

 

Example:

  • When you top up on 6 August & 18 August you will get the FREE 1GB Data Plan on 21 August. 
  • When you top up on 6 August & 2 September you will get the FREE 1GB Data Plan on 4 September.
  • When you top up on 6 August & 5 September you are NOT eligible for the data plan.

5. An SMS notification will be sent to eligible customers.
6. If customer has existing data plan(s), the free 1GB data will only be utilised when the customer's existing data plan(s) has run out or expired.
7. By participating in this Promotion, you agree to StarHub’s Data Protection Policy at www.starhub.com/pdpp, including allowing StarHub and/or its partners to collect, use and disclose your personal data for the purposes described therein, including the StarHub Additional and Preferred Partners Additional purposes, and you also agree to being contacted at your Singapore telephone number about products and services offered by StarHub and/or its partners via calls and texts.
8. StarHub reserves the right to amend these terms and conditions at any time and without notice.
9. Other Standard Prepaid Terms & Conditions apply.

 

Terms and conditions for “Win Samsung Tab S3 and Old Chang Kee Curry’O with Happy Prepaid Top-up! Simply top-up $20 and above at any AXS Station” (“Promotion”)

ELIGIBILITY:
1. This Promotion is open to all StarHub Happy Prepaid SIM customers who have used their NRIC/FIN/Passport number to register and activate their Happy Prepaid SIMs (“Customers”), except for employees of AXS Pte Ltd (“AXS”) and StarHub Ltd (“StarHub”).
2. The Promotion consists of an Instant Win and a Lucky Draw. Promotion mechanics are as stated in Clause 4 and 5.

  • Instant Win Promotion to win Old Chang Kee Curry’O (“Instant Win”)
  • Lucky Draw Promotion to win Samsung Tab S3 (9.7”) Wi-Fi® 32GB LTE Black (“Lucky Draw”)

QUALIFYING PERIOD:
3. The qualifying period for the Promotion shall commence from 5September 2017 to 15 December 2017, both dates inclusive (“Qualifying Period”).

4. Instant Win: Win an Old Chang Kee Curry’O
4.1. Customer is entitled to one (1) Old Chang Kee Curry’O (“Receipt”) with a top-up of $20 or above to a StarHub Prepaid SIM card on AXS Station during the Qualifying Period.
4.2. There is no limit to the number of top-ups a Customer can make during the Qualifying Period.
4.3. Each Customer may win more than one (1) Receipt for the Instant Win.
4.4. The redemption details will be printed on AXS Station receipt print-out.
4.5. Customer must present the original Receipt within the redemption period from 5 September 2017 to 31 December 2017 (both dates inclusive) (“Redemption Period”) for redemption. Extension to the Redemption Period is strictly not allowed.
4.6. Receipt is not exchangeable, transferable, redeemable or substituted for cash, credit or other benefits. There will be no replacement for lost, defaced or damaged Receipt.
4.7. Customer who qualifies for Instant Win will automatically qualify for Lucky Draw.

5. Lucky Draw: Win Samsung Tab S3 (9.7”) Wi-Fi® 32 GB LTE Black
5.1. To qualify for the Lucky Draw, Customer will have top up a StarHub Prepaid SIM card (s) via the eligible channels as set out below (“Eligible Channels”) during the Qualifying Period.

Eligible Channels
- AXS Station
- AXS Express Top-up
- AXS e-Station
- AXS m-Station
- DBS Internet Banking
- DBS SMS banking
- DBS mBanking
- DBS PayLah!

5.2. Customer will earn the chance(s) based on the values topped up to his/her StarHub Prepaid SIM card (“Qualifying Top-up”) on the Eligible Channels during the Qualifying Period.

  • Top-up value Below $20 (Only applicable for $10 and $17) = 1 Chance
  • Top-up value $20 and above = 3 Chances

5.3. Chances are accumulated throughout the Qualifying Period.
5.4. There is no limit to the number of chances the Customer may be eligible for during the Qualifying Period.
5.5. Chance(s) are non-transferable and cannot be combined with chance(s) accumulated by other Customer.
5.6. There will be ten (10) winners for Lucky Draw.
5.7. Each winner will receive one (1) set of Samsung Galaxy Tab S (9”) Wi-Fi® 32GB LTE Black worth $1098 (“Prize”).
5.8. Each winner may only win One (1) Prize.
5.9. Winners will be drawn on 21 December 2017 (“Draw Date”), 10.30am at 53 Mohamed Sultan Road, #B3-K1 Sultan Link, Singapore 238993 (or any other venue determined by AXS).
5.10. On the Draw Date, ten (10) winners and twenty (20) reserve winners will be selected at random by means of a computerized or electronic system.
5.11. AXS will attempt to make at least two (2) phone calls a day for three (3) consecutive working days to the winners to obtain their full particulars for verification purposes. In the event that AXS is unable to contact a winner within this period, AXS will choose an eventual winner from the reserve winner list.
5.12. Winners will be notified via phone and post.
5.13. The results of the Promotion will be announced on AXS website (www.axs.com.sg).

COLLECTION OF PRIZE:

6. The winners shall collect the Prizes within the collection period and at the appointed venue specified by AXS and/or StarHub, and shall comply with any instructions specified by AXS and/or StarHub. Neither AXS nor StarHub is liable for any payment or compensation should the Prize be forfeited or is not collected.

7. The winner must present the original copy of redemption letter and his/her identity card for collection of Prize.

8. Prizes are not transferable, redeemable or exchangeable for cash, credit or kind or other prizes. There will be no replacement for lost or stolen Prizes.

9. In the event a winner fails to collect a Prize within the collection period and/or fails to comply with any other instruction or condition specified by AXS and/or StarHub, the Prize may be forfeited at AXS’s and/or StarHub’s absolute discretion without any liability on the part of AXS and/or StarHub.

10. Any unclaimed Prize(s) within the given period will be forfeited without any liability on the part AXS and/or StarHub, and AXS and/or StarHub may donate any forfeited Prize(s) to a charitable organization of AXS ’and/or StarHub’ choice.

GENERAL TERMS AND CONDITIONS:
11. In the event that any prize incurs any tax liability, such tax is the sole responsibility of the winner.

12. Actual prizes may differ from the images shown anywhere during the Promotion or in any communications or publications relating thereto. The Customer shall not have any right to make any claims or demands against AXS and/or StarHub in connection with such variances.

13. AXS and/or StarHub reserve the right to disqualify an otherwise eligible Customer from winning a prize and/or substitute another Customer as a winner in the event that AXS and/or StarHub in its absolute discretion has reasonable grounds for believing that the particular Customer may have contravened, will contravene or has contravened any of these Terms and/or may bring AXS and/or StarHub into disrepute. In the event a prize has already been awarded to such a Customer, the prize must be returned to AXS and/or StarHub at the Customer’s cost and expense.

14. AXS and/or StarHub reserve the right to substitute any prize with another prize of lower or equivalent value, whether of similar nature or otherwise without prior notice.

15. For publicity purposes and to the extent permitted, AXS and/or StarHub reserve the right to use names and pictures/photographs of the winner(s) in any form of advertisement or promotional material without prior notice, or otherwise engage the winners in any form of publicity for AXS and/or StarHub.

16. AXS and/or StarHub reserve the right to partially or completely cancel, terminate or suspend the Promotion for any reason without any liability whatsoever.
17. AXS and StarHub’s decision on all matters pertaining to the Promotion are final and binding. No further correspondence regarding the Promotion, these Terms or any decision made by AXS and/or StarHub will be entertained. AXS and/or StarHub reserve its absolute right to determine an outcome and act as it deems fit in any dispute and/or issues relating thereto.

18. AXS and/or StarHub shall not be liable to any person in any way for any loss or damage howsoever arising from or in connection with the Promotion and/or any of the prizes under any circumstances.
19. AXS and/or StarHub reserve the right at any time and from time to time to amend these Terms and/or any of the instructions or explanations at its discretion without prior notice. Any such changes shall be binding and will take effect immediately upon such amendment. Participation in this Promotion shall constitute acceptance of these Terms and any amendment(s) thereof.

Personal Data Protection Act

20. By participating in the Promotion, you have given your consent for AXS and StarHub to use and disclose your personal data collected from this Promotion, to contact you with regards to the Promotion (such as for verification of winners) and for marketing purposes as stated in Item 15.
 

 

Terms and conditions for “Win Samsung Tab S3 with Happy Prepaid Top-up!” (“Promotion”)

ELIGIBILITY:
1. This Promotion is open to all StarHub Happy Prepaid SIM customers who have used their NRIC/FIN/Passport number to register and activate their Happy Prepaid SIMs (“Customers”), except for employees of AXS Pte Ltd (“AXS”) and StarHub Ltd (“StarHub”).

QUALIFYING PERIOD:
2. The qualifying period for the Promotion shall commence from 5September 2017 to 15 December 2017, both dates inclusive (“Qualifying Period”).

MECHANIC:
3. To qualify for the Promotion, Customer will have top up a StarHub Prepaid SIM card (s) via the eligible channels as set out below (“Eligible Channels”) during the Qualifying Period.

Eligible Channels:
- AXS Station
- AXS Express Top-up
- AXS e-Station
- AXS m-Station
- DBS Internet Banking
- DBS SMS banking
- DBS mBanking
- DBS PayLah!

4. Customer will earn the chance(s) based on the values topped up to his/her StarHub Prepaid SIM card (“Qualifying Top-up”) on the Eligible Channels during the Qualifying Period.

  • Top-up value Below $20 (Only applicable for $10 and $17) = 1 Chance
  • Top-up value $20 and above = 3 Chances

5. Chances are accumulated throughout the Qualifying Period.
6. There is no limit to the number of chances the Customer may be eligible for during the Qualifying Period.
7. Chance(s) are non-transferable and cannot be combined with chance(s) accumulated by other Customer.
8. There will be ten (10) winners for Lucky Draw.

PRIZE/ DRAW:
9. Each winner will receive one (1) set of Samsung Galaxy Tab S (9”) Wi-Fi® 32GB LTE Black worth $1098 (“Prize”).
10. Each winner may only win One (1) Prize.
11. Winners will be drawn on 21 December 2017 (“Draw Date”), 10.30am at 53 Mohamed Sultan Road, #B3-K1 Sultan Link, Singapore 238993 (or any other venue determined by AXS).
12. On the Draw Date, ten (10) winners and twenty (20) reserve winners will be selected at random by means of a computerized or electronic system.
13. AXS will attempt to make at least two (2) phone calls a day for three (3) consecutive working days to the winners to obtain their full particulars for verification purposes. In the event that AXS is unable to contact a winner within this period, AXS will choose an eventual winner from the reserve winner list.
14. Winners will be notified via phone and post.
15. The results of the Promotion will be announced on AXS website (www.axs.com.sg).

COLLECTION OF PRIZE:
16. The winners shall collect the Prizes within the collection period and at the appointed venue specified by AXS and/or StarHub, and shall comply with any instructions specified by AXS and/or StarHub. Neither AXS nor StarHub is liable for any payment or compensation should the Prize be forfeited or is not collected.
17. The winner must present the original copy of redemption letter and his/her identity card for collection of Prize.
18. Prizes are not transferable, redeemable or exchangeable for cash, credit or kind or other prizes. There will be no replacement for lost or stolen Prizes.
19. In the event a winner fails to collect a Prize within the collection period and/or fails to comply with any other instruction or condition specified by AXS and/or StarHub, the Prize may be forfeited at AXS’s and/or StarHub’s absolute discretion without any liability on the part of AXS and/or StarHub.20. Any unclaimed Prize(s) within the given period will be forfeited without any liability on the part AXS and/or StarHub, and AXS and/or StarHub may donate any forfeited Prize(s) to a charitable organization of AXS ’and/or StarHub’ choice.
GENERAL TERMS AND CONDITIONS:
20. In the event that any prize incurs any tax liability, such tax is the sole responsibility of the winner.

21. Actual prizes may differ from the images shown anywhere during the Promotion or in any communications or publications relating thereto. The Customer shall not have any right to make any claims or demands against AXS and/or StarHub in connection with such variances.

22. AXS and/or StarHub reserve the right to disqualify an otherwise eligible Customer from winning a prize and/or substitute another Customer as a winner in the event that AXS and/or StarHub in its absolute discretion has reasonable grounds for believing that the particular Customer may have contravened, will contravene or has contravened any of these Terms and/or may bring AXS and/or StarHub into disrepute. In the event a prize has already been awarded to such a Customer, the prize must be returned to AXS and/or StarHub at the Customer’s cost and expense.

23. AXS and/or StarHub reserve the right to substitute any prize with another prize of lower or equivalent value, whether of similar nature or otherwise without prior notice.

24. For publicity purposes and to the extent permitted, AXS and/or StarHub reserve the right to use names and pictures/photographs of the winner(s) in any form of advertisement or promotional material without prior notice, or otherwise engage the winners in any form of publicity for AXS and/or StarHub.

25. AXS and/or StarHub reserve the right to partially or completely cancel, terminate or suspend the Promotion for any reason without any liability whatsoever.
26. AXS and StarHub’s decision on all matters pertaining to the Promotion are final and binding. No further correspondence regarding the Promotion, these Terms or any decision made by AXS and/or StarHub will be entertained. AXS and/or StarHub reserve its absolute right to determine an outcome and act as it deems fit in any dispute and/or issues relating thereto.

27. AXS and/or StarHub shall not be liable to any person in any way for any loss or damage howsoever arising from or in connection with the Promotion and/or any of the prizes under any circumstances.
28. AXS and/or StarHub reserve the right at any time and from time to time to amend these Terms and/or any of the instructions or explanations at its discretion without prior notice. Any such changes shall be binding and will take effect immediately upon such amendment. Participation in this Promotion shall constitute acceptance of these Terms and any amendment(s) thereof.

Personal Data Protection Act

29. By participating in the Promotion, you have given your consent for AXS and StarHub to use and disclose your personal data collected from this Promotion, to contact you with regards to the Promotion (such as for verification of winners) and for marketing purposes as stated in Item 24.