Terms & Conditions

Terms and Conditions: Redeem $10 NTUC FairPrice Voucher with StarHub Mobile Prepaid. (“Promotion”)


  1. This accumulative top-up promotion ("Promotion") commences on 16 July 2018 and ends on 30 September 2018 (both dates inclusive) ("Promotion Period").
  2. Participants must be a StarHub Mobile Prepaid customer ("Customer").
  3. To be eligible for redemption, Customer must, during the Promotion Period, top up to their StarHub Mobile Prepaid Number via SAM Kiosks and accumulate their total Happy Prepaid top-up for redemption:
    1. Accumulate $30 = Redeem 1 piece of $10 NTUC FairPrice Voucher
  4. There is no limit to the number of NTUC FairPrice Voucher each Customer can redeem during the Redemption Period.
  5. The redemption of NTUC FairPrice Voucher is valid for single top-up that meets the qualifying amount as well as receipts accumulated during promotion period


  1. The redemption period runs from 16 July 2018 to 31 October 2018, or while stocks last, whichever earlier.
  2. To redeem the NTUC FairPrice Voucher, Customer must:
    1. Keep the original SAM Kiosk top-up receipt from each Happy Prepaid top-up during the promotion period.
    2. Accumulate top-up receipts for the same StarHub Prepaid mobile number.
    3.  Present the original receipts at appointed Post Offices (refer to list on the last page) for redemption before the end of redemption period.
  3. The original SAM Kiosk top-up receipts will be collected upon redemption.
  4. The original SAM Kiosk top-up receipt cannot be replaced if lost, defaced, damaged, stolen and/or voided.
  5. Any fraudulent activities will be reported to the authorities.
  6. Singapore Post Limited (“SingPost”) and StarHub Limited (“StarHub”) reserve the rights to change or substitute the NTUC FairPrice Voucher with other items in its sole and absolute discretion.
  7. SingPost and StarHub make no warranty whatsoever as to the NTUC FairPrice Voucher, including without limitation the availability, quality, and fitness for purpose or the value.
  8. The NTUC FairPrice Vouchers redeemed are not transferable, exchangeable or substituted for cash or other benefits.


Personal Data

  1. StarHub will need to collect and use participants' personal data, as well as disclose their personal data to StarHub’s partners, to facilitate participation in the Promotion. Such personal data may include without limitation a participant's name, telephone number, email address, personal identification or passport number, as well as his picture, photographs or likeness.
  2. StarHub and its partners reserve the right to use the names, pictures, photographs or likeness of any Customer in its marketing, publicity or promotional materials at StarHub’s sole and absolute discretion without notice to the Customer, or require any Customer to appear in any form of marketing, publicity or promotional activities. StarHub may also use the personal data to conduct analysis on the participant's use of StarHub’s products and services so as to improve, review, develop and efficiently manage the products and services offered to StarHub’s customers.
  3. By participating in this Promotion, participants consent to StarHub or it’s partner's collection, use and disclosure of participants' personal data for the purposes and in the manner described above.


  1. StarHub and SingPost’s decisions in relation to the Promotion shall be final and no correspondence will be entertained under any circumstances. In the event of a dispute, any individual's entitlement to the NTUC FairPrice Voucher shall be subject to the sole discretion and final determination of StarHub.
  2. StarHub and SingPost shall not be liable to any Customer for damages, losses, costs or expenses, lost profits, revenue, business or anticipated savings suffered or incurred by any Customer arising out of or in connection with the redemption, possession and/or use of the NTUC FairPrice Voucher.