Terms & Conditions

Terms and Conditions: StarHub Prepaid Top-Up Promotion at SAM Kiosk


  1. This accumulative top-up promotion ("Promotion") commences on 25 February 2019 and ends on 24 May 2019 (both dates inclusive) ("Promotion Period").
  2. Participants must be a StarHub Mobile Prepaid customer ("Customer").
  3. To be eligible for redemption, Customer must, during the Promotion Period, top up to their StarHub Mobile Prepaid Number via SAM Kiosks and accumulate their total Happy Prepaid top-up for redemption:
    1.  Accumulate $30 = Redeem 1 piece of $10 NTUC Fairprice Voucher
  4. There is no limit to the number of NTUC Fairprice Voucher each Customer can redeem during the Redemption Period.
  5. The redemption of NTUC Fairprice Voucher is valid for single top-up that meets the qualifying amount as well as receipts accumulated during promotion period


  1. The redemption period runs from 25 February 2019 to 30 June 2019, or while stocks last, whichever earlier.
  2. To redeem the NTUC Fairprice Voucher, Customer must
  3. Keep the original SAM Kiosk top-up receipt from each Happy Prepaid top-up during the promotion period.
  4. Accumulate top-up receipts for the same StarHub Prepaid mobile number.
  5. Present the original receipts at appointed Post Offices for redemption before the end of redemption period.
  6. The original SAM Kiosk top-up receipts will be collected upon redemption.
  7. The original SAM Kiosk top-up receipt cannot be replaced if lost, defaced, damaged, stolen and/or voided.
  8. Any fraudulent activities will be reported to the authorities.
  9. Singapore Post Limited (“SingPost”) and StarHub Limited (“StarHub”) reserve the rights to change or substitute the NTUC Fairprice Voucher with other items in its sole and absolute discretion.
  10. SingPost and StarHub make no warranty whatsoever as to the NTUC Fairprice Voucher, including without limitation the availability, quality, and fitness for purpose or the value.
  11. The NTUC Fairprice Vouchers redeemed are not transferable, exchangeable or substituted for cash or other benefits.
Woodlands Central 900 South Woodlands Drive #03-05/06 Woodlands Civic Centre, Singapore 730900 Monday - Friday: 08:30 - 17:00
Wednesday: 08:30 - 20:00
Saturday: 08:30 - 13:00
Sunday/Holiday: Closed 
Yishun Central 930 Yishun Avenue 2, #02-04/05, Northpoint City(North Wing), Singapore 769098 Monday - Friday: 11:00 - 19:00
Saturday: 11:00 - 19:00
Sunday/Holiday: Closed 
Hougang Central 90 Hougang Avenue 10 #04-15A Hougang Mall, Singapore 538766 Monday - Friday: 09:30 - 18:00
Saturday: 09:30 - 16:00
Sunday/Holiday: Closed 
Sengkang Central 2 Sengkang Square #03-01 Sengkang Community Hub, Singapore 545025 Monday - Friday: 08:30 - 17:00
Wednesday: 08:30 - 20:00
Saturday: 08:30 - 13:00
Sunday/Holiday: Closed 
Bedok Central Blk 218 Bedok North St.1 #01-49, Singapore 460218 Monday - Friday: 08:30 - 17:00
Wednesday: 08:30 - 20:00
Saturday: 08:30 - 13:00
Sunday/Holiday: Closed 
Pasir Ris Central 1 Pasir Ris Central Street 3 #05-01 White Sands, Singapore 518457 Monday - Friday: 09:30 - 18:00
Saturday: 09:30 - 15:00
Sunday/Holiday: Closed 
Bukit Batok Central 1 Bukit Batok Central Link #05-09 West Mall, Singapore 658713 Monday - Friday: 11:00 - 19:00
Saturday: 11:00 - 16:00
Sunday/Holiday: Closed 
Clementi Central 3155 Commonwealth Ave West, #05-23/24/25/26, The Clementi Mall, Singapore 129588 Monday - Sunday: 11:00 - 21:00
Holiday: Closed 
Jurong Point 1 Jurong West Central 2 #B1-45 Jurong Point Shopping Centre, Singapore 648886 Monday - Holiday: 10:30 - 20:00
Bukit Merah Central Blk 165 Bukit Merah Central #01-3689, Singapore 150165 Monday - Friday: 08:30 - 17:00
Saturday: 08:30 - 13:00
Sunday/Holiday: Closed 
City Square 180 Kitchener Rd #B2-33, City Square Mall, Singapore 208539 Monday - Saturday: 10:00 - 19:00
Sunday/Holiday: Closed 
General Post Office 10 Eunos Road 8, #01-123/124/125, SingPost Centre, Singapore 408600 Monday - Holiday: 10:30 - 20:00
Marine Parade Blk 81 Marine Parade Central, #01-642, Singapore 440081 Monday - Friday: 08:30 - 17:00
Wednesday: 08:30 - 20:00
Saturday: 08:30 - 13:00
Sunday/Holiday: Closed 
Toa Payoh Central 520 Lorong 6 Toa Payoh #02-55 HDB Hub (Biz Two), Singapore 310520 Monday - Friday: 08:30 - 20:00
Saturday: 08:30 - 15:00
Sunday/Holiday: Closed 
Chinatown 101 Upper Cross Street #B1-17A People's Park Centre, Singapore 058357 Monday - Friday: 09:30 - 18:00
Saturday: 09:30 - 14:00
Sunday/Holiday: Closed 

Personal Data

  1. StarHub will need to collect and use participants' personal data, as well as disclose their personal data to StarHub’s partners, to facilitate participation in the Promotion. Such personal data may include without limitation a participant's name, telephone number, email address, personal identification or passport number, as well as his picture, photographs or likeness.
  2. StarHub and its partners reserve the right to use the names, pictures, photographs or likeness of any Customer in its marketing, publicity or promotional materials at StarHub’s sole and absolute discretion without notice to the Customer or require any Customer to appear in any form of marketing, publicity or promotional activities. StarHub may also use the personal data to conduct analysis on the participant's use of StarHub’s products and services so as to improve, review, develop and efficiently manage the products and services offered to StarHub’s customers.
  3. By participating in this Promotion, participants consent to StarHub or it partner's collection, use and disclosure of participants' personal data for the purposes and in the manner described above.


  1. StarHub and SingPost’s decisions in relation to the Promotion shall be final and no correspondence will be entertained under any circumstances. In the event of a dispute, any individual's entitlement to the free treats shall be subject to the sole discretion and final determination of StarHub.
  2. StarHub and SingPost shall not be liable to any Customer for damages, losses, costs or expenses, lost profits, revenue, business or anticipated savings suffered or incurred by any Customer arising out of or in connection with the redemption, possession and/or use of any free treats