Terms & Conditions

Terms & Conditions for Lazada top-up promotion

Eligibility and Promotion

1. This lucky draw promotion ("Promotion") commences on 4 December 2017 and ends on 31 December 2017 (both dates inclusive) ("Promotion Period").

2. Participants must be a StarHub Mobile Prepaid customer, and not have any outstanding bills with StarHub for any post-paid services during the Promotion Period and at the time of the draw (“Customer”).

3. To get one (1) lucky draw chance, Customer must, during the Promotion Period, top up minimum $20 to their StarHub Mobile Prepaid Number via Lazada Mobile Top Up on Lazada.sg or Lazada Mobile App.

4. There is no limit to the number of chances the Customer may be eligible for during the Promotion Period.

Draw and Winners

5. At the end of Promotion Period, StarHub will carry out the lucky draw and select five (5) winners (“each a “Lucky Draw Winner” and collectively the “Winners”).

6. All Winners will be announced on StarHub’s website within four (4) weeks from the end of the Promotion Period.

7. There will be a total of five (5) prizes and each Lucky Draw Winner will receive one (1) prize (“Prize”).

  • OPPO R9s Handset worth $599 each (2 winners)
  • Lazada Gift Card worth SGD$200 each (3 winners)

8. StarHub reserves the right to change the Prize or substitute the Prize with other items in its sole and absolute discretion.

9. StarHub makes no warranty whatsoever as to the Prize, including without limitation the availability, quality, and fitness for purpose or the value of Prize.

10. StarHub reserves the right to redistribute any unclaimed Prizes to other participants or donate any unclaimed Prizes to the Community Chest or any other approved charitable organization.

11. The Prizes or any part thereof, are not transferable, exchangeable, and redeemable or substituted for cash or other benefits. 

Prize Collection

12. Winners will be notified via phone/SMS and Winners shall proceed to StarHub Green (67 Ubi Avenue 1 Singapore 408942) for collection of Prize, unless otherwise stated by StarHub.

13. Winners who are not contactable within 3 working days shall be disqualified.

14. Prizes must be redeemed in accordance with the instructions conveyed by StarHub.

15. If a Winner fails to collect a Prize by the deadline specified by StarHub, the Winner shall be deemed to have forfeited the Prize, and no further correspondence will be entertained under any circumstances.

16. Each Winner will be required to sign an acknowledgement form when collecting the Prize.

Personal Data

17. StarHub will need to collect and use participants’ personal data, as well as disclose their personal data to StarHub’s partners, to facilitate participation in the Promotion. Such personal data may include without limitation a participant’s name, telephone number, email address, personal identification or passport number, as well as his picture, photographs or likeness.

18. StarHub and its partners reserve the right to use the names, pictures, photographs or likeness of any participant or Winner in its marketing, publicity or promotional materials at StarHub's sole and absolute discretion without notice to the participant or Winner, or require any participant or Winner to appear in any form of marketing, publicity or promotional activities. StarHub may also use the personal data to conduct analysis on the participant’s use of StarHub’s products and services so as to improve, review, develop and efficiently manage the products and services offered to StarHub’s customers.

19. By participating in this Promotion, participants consent to StarHub or it partner’s collection, use and disclosure of participants’ personal data for the purposes and in the manner described above.


20. This lucky draw is organized by StarHub. Employees and agents of StarHub engaged in connection with the development or operation of the lucky draw are not eligible to participate in the lucky draw.

21. StarHub's decisions in relation to the Promotion and the Winners shall be final and no correspondence will be entertained under any circumstances. In the event of a dispute, any individual’s entitlement to participate in the draw and any participant’s entitlement to the Prizes shall be subject to the sole discretion and final determination of StarHub.

22. StarHub is not responsible to any Winner for the redemption of the Prizes. StarHub shall not be liable to any Winner for damages, losses, costs or expenses, lost profits, revenue, business or anticipated savings suffered or incurred by any Winner arising out of or in connection with the redemption, possession and/or use of any Prize.

23. StarHub reserves the right to amend these terms and conditions at any time and without notice. Participation in this Promotion will constitute acceptance of these terms and conditions and any amendments thereof.

24. These terms and conditions shall be governed by the laws of Singapore and all participants agree to be bound by the exclusive jurisdiction of the courts of Singapore.