Terms & Conditions – Online Store $30 Bill Rebate Promotion


  1. General
    1. The access and use of the StarHub Online Store are subject to StarHub's Consumer General Terms & ConditionsService Specific Terms & Conditions, and any other terms and conditions that you and we may have agreed to from time to time. You may view our terms and conditions at http://www.starhub.com
    2. If there is any conflict or inconsistency between any provision of these Promotion Terms & Conditions, the Consumer General Terms & Conditions and Service Specific Terms & Conditions, the documents shall be construed in the following order of precedence:
      1. Promotion Terms & Conditions;
      2. Service Specific Terms & Conditions; and
      3. Consumer General Terms & Conditions
  2. Eligibility for the Promotion
    1. This Promotion is available to new and re-contracting subscribers of StarHub's subscription services who:
      1. sign up or re-contract for a subscription plan on the StarHub Online Store;
      2. do not have outstanding bills due to us under any account; and
      3. have a valid Hub ID

    2. StarHub reserves the right to determine your entitlement to this Promotion, and to reject any application for the Service at its sole discretion.
  3. The Promotion
    1. This Promotion is available from 21 Dec 2017 till further notice.
    2. If you subscribe or re-contract for a subscription plan on the StarHub Online Store during the Promotional Period, you will enjoy S$30 of rebate off your monthly recurring subscription charge for the services, subject to these terms and conditions.
    3. The Bill Rebate will be applied on the date that you first subscribe or re-contract for the StarHub subscription plan on the StarHub Online Store. The Bill Rebate will expire within 3 months from the Start Date for Mobile/ Broadband/ TV services and within 7 months from Start Date for Homehub service.
    4. The Bill Rebate will not be applicable for any other charges that you incur in relation into your StarHub subscription, such as charges for value added services that you have subscribed to.
    5. If the monthly recurring charge of your subscription plan is less than S$30, the Bill Rebate will be applied to the next month’s monthly recurring charge until the S$30 is fully redeemed subject to the expiry under Clause 3.3 above.
    6. If you are already enjoying free months, the Bill Rebate will be applied on the month which the service is chargable.
  4. Others
    1. This Promotion cannot be used to offset any other existing subscription charges or outstanding balances due to StarHub.
    2. This Promotion is non-exchangeable for cash or kind, is non-refundable and non-transferable.
    3. Unless we specify otherwise, this Promotion is not available with other discounts, promotions, special packages or offers.
    4. We reserve the right to revise any of these Promotion Terms & Conditions at our sole discretion without prior notice. Your use of the StarHub subscription services will constitute acceptance of these Promotion Terms & Conditions and the amendments thereof.

Terms & Conditions - Device Offers


Online Exclusive Promotion:

  1. Promotion is only valid with selected featured handsets till 30 March 2018, or while stocks last.
  2. For new sign-ups, a SIM activation fee of $37.45 applies.
  3. Not applicable with BRN and CIS customers.
  4. Not applicable with other promotions unless otherwise stated.


StarHub Mobile:

  1. Advertised phone offers are valid while stocks last or till further notice.
  2. Relevant documents must be produced for subscription to mobile services.
  3. Phone packages, offers and service plans are accurate at the time of printing and are subject to change.
  4. Advertised phone offers are not applicable with Business sign-ups, or other promotions, unless stated otherwise.
  5. For new sign-ups, a SIM activation fee of $37.45 applies.
  6. All premiums are valid while stocks last.
  7. StarHub Terms & Conditions for service sign-up, promotional and Info-Communication Services apply.
  8. View full set of Terms & Conditions.