Terms & Conditions

General Terms & Conditions: 

  1. All prices stated are inclusive of 7% GST. 
  2. Promotions are valid while stocks last or valid till a date as determined by StarHub.
  3. Promotion is applicable for customers who has a valid OCBC credit/debit card and payment must be made by OCBC card. 
  4. Available at StarHub Shop @ OCBC Bank orchardgateway #B1-12, StarHub ShopsExclusive Partner Outlets and via hotline (1630).
  5. Not available for sign-ups via the online store.
  6. For transactions via 1630, please quote the 1st 6 digits of your FRANK/OCBC Credit or Debit Card number for verification.


$200 OFF handsets Terms & Conditions: 

  1. S$200 OFF any phone promotion is applicable to all handsets with a NEW 2-year XS/S/M/L/XL mobile plan sign-up. 
  2. Promotion is valid till 25 May 2018.
  3. Not applicable for customers on Corporate Individual Scheme (CIS) and business customers.
  4. Promotion is not applicable with StarHub's monthly instalment plan
  5. Mutually exclusive with other mobile promotions unless otherwise stated.
  6. Other StarHub Mobile’s Terms and Conditions apply, details here.

20% OFF monthly mobile subscription Terms & Conditions: 

  1. Promotion is applicable to customers with a FRANK Credit or Debit Card. 
  2. Valid till 31 May 2018.
  3. Payment (if any) must be made by FRANK Credit or Debit Card. 
  4. Applicable for XS/S/M/L/XL 2 year plan sign-ups and recontract. 
  5. 20% discount off the monthly subscription is applicable at point of sign up only and is valid for 24 months and usual monthly subscription applies thereafter.
  6. Not applicable for customers on Corporate Individual Scheme and BRN customers. 
  7. Not valid with other promotions unless otherwise stated.
  8. Youth Perks Terms & Conditions apply. Refer to starhub.com/youth for details.