Terms & Conditions
General Terms & Conditions:
- All prices stated are inclusive of 7% GST.
- Promotions are valid while stocks last or valid till a date as determined by StarHub.
- Promotion is applicable for customers who has a valid OCBC credit/debit card and payment must be made by OCBC card.
- Available at StarHub Shop @ OCBC Bank orchardgateway #B1-12, StarHub Shops, Exclusive Partner Outlets and via hotline (1630).
- Not available for sign-ups via the online store.
- For transactions via 1630, please quote the 1st 6 digits of your FRANK/OCBC Credit or Debit Card number for verification.
$200 OFF handsets Terms & Conditions:
- S$200 OFF any phone promotion is applicable to all handsets with a NEW 2-year XS/S/M/L/XL mobile plan sign-up.
- Also applicable when you recontract to a 2-year XS/S/M/L/XL mobile plan and get a Samsung Galaxy S9 / S9+/Note8.
- Promotion is valid till 27 April 2018.
- Not applicable for customers on Corporate Individual Scheme (CIS) and business customers.
- Promotion is not applicable with StarHub's monthly instalment plan
- Mutually exclusive with other mobile promotions unless otherwise stated.
- Other StarHub Mobile’s Terms and Conditions apply, details here.
20% OFF monthly mobile subscription Terms & Conditions:
- Promotion is applicable to customers with a FRANK Credit or Debit Card.
- Valid till 30 April 2018.
- Payment (if any) must be made by FRANK Credit or Debit Card.
- Applicable for XS/S/M/L/XL 2 year plan sign-ups and recontract.
- 20% discount off the monthly subscription is applicable at point of sign up only and is valid for 24 months and usual monthly subscription applies thereafter.
- Not applicable for customers on Corporate Individual Scheme and BRN customers.
- Not valid with other promotions unless otherwise stated.
- Youth Perks Terms & Conditions apply. Refer to starhub.com/youth for details.
FREE 10GB Promotion Terms & Conditions:
- Promotion is only valid for all tertiary students who hold a FRANK Credit or Debit Card.
- Promotion is available for sign up till 30 April 2018.
- Customer is required to flash the student pass and FRANK Credit or Debit Card for verification. For transactions via 1630, please quote the 1st 6 digits of your FRANK Credit or Debit Card number and send in a copy of your student pass for verification.
- Free 10GB data is applicable with sign-up to a 12-month SIM Only S plan and valid at point of sign-up and recontract only.
- Free 10GB will be valid for the 12 months contract period and thereafter the data will revert to the plan’s original local bundled data.
- Free double local bundled data on the 12-month SIM Only plan will be valid for the 12 months contract period. Thereafter, the data will revert to the plan’s original local bundled data. For details, please visit starhub.com/mobiletnc
- Youth Perks Terms & Conditions apply. Refer to starhub.com/youth for details.