Terms & Conditions

General Terms & Conditions: 

  1. All prices stated are inclusive of 7% GST. 
  2. Promotions are valid while stocks last or valid till a date as determined by StarHub.
  3. Promotion is applicable for customers who has a valid OCBC credit/debit card and payment must be made by OCBC card. 
  4. Available at StarHub Shop @ OCBC Bank orchardgateway #B1-12, StarHub ShopsExclusive Partner Outlets and via hotline (1630).
  5. Not available for sign-ups via the online store.
  6. For transactions via 1630, please quote the 1st 6 digits of your FRANK/OCBC Credit or Debit Card number for verification.

 

$228 OFF handsets Terms & Conditions: 

  1. S$228 OFF any phone promotion is applicable to all handsets with a NEW 2-year XS/S/M/L/XL mobile plan sign-up. 
  2. Promotion is valid till 28 February 2018.
  3. Not applicable for recontract customers, customers on Corporate Individual Scheme (CIS) and business customers.
  4. Mutually exclusive with other mobile promotions unless otherwise stated.
  5. Other StarHub Mobile’s Terms and Conditions apply, details here.
 

20% OFF monthly mobile subscription Terms & Conditions: 

  1. Promotion is applicable to customers with a FRANK Credit or Debit Card. 
  2. Valid till 31 March 2018.
  3. Payment (if any) must be made by FRANK Credit or Debit Card. 
  4. Applicable for XS/S/M/L/XL 2 year plan sign-ups and recontract. 
  5. 20% discount off the monthly subscriptionis applicable at point of sign up only and is valid for 24 months and usual monthly subscription applies thereafter.
  6. Not applicable for customers on Corporate Individual Scheme and BRN customers. 
  7. Not valid with other promotions unless otherwise stated.
  8. Youth Perks Terms & Conditions apply. Refer to starhub.com/youth for details. 
     

FREE 10GB for SMU Promotion Terms & Conditions: 

  1. Promotion is only valid for SMU students who hold a FRANK Credit or Debit Card.
  2. Promotion is available for sign up till 31 March 2018.
  3. Customer is required to flash the SMU student pass and FRANK Credit or Debit Card for verification. For transactions via 1630, please quote the 1st 6 digits of your FRANK Credit or Debit Card number and send in a copy of your SMU student pass for verification.
  4. Free 10GB data is applicable with sign-up to a 12-month SIM Only S plan and valid at point of sign-up and recontract only. 
  5. Free 10GB will be valid for the 12 months contract period and thereafter the data will revert to the plan’s original local bundled data. 
  6. Free double local bundled data on the 12-month SIM Only plan will be valid for the 12 months contract period. Thereafter, the data will revert to the plan’s original local bundled data. For details, please visit starhub.com/mobiletnc 
  7. Youth Perks Terms & Conditions apply. Refer to starhub.com/youth for details.