Frequently Asked Questions
1. How do I participate in the lucky draw?
To participate, top up your StarHub Mobile Prepaid account at the following channels:
–NETS Self-Service Machine
–DBS PayLah!/ iBanking/ SMS Banking
–Online Top-up (starhub.com/topup)
–Happy Prepaid App (VISA/MasterCard/eNets payment methods only)
–StarHub Mobile Postpaid Account
Each top-up of $10 will give you 1 lucky draw chance and each top-up of $20 or more will give you 6 lucky draw chances.
2. I have made several top-ups, will I have multiple chances at the lucky draw?
Yes. Each top-up of $10 will give you 1 lucky draw chance and each top-up of $20 or more will give you 6 lucky draw chances. All the chances accumulated during 1 October 2016 to 30 November 2016 will be eligible for the lucky draw.
3. How will the winners be notified?
Winners will be notified via phone call or SMS. The full winners list will be posted on our website at starhub.com/prepaid-win-samsung
4. I’m one of the listed winners, where and how do I collect my prize?
The collection of the prize will be at StarHub Green. (StarHub Green, 67 Ubi Ave 1, #05-01, Singapore 408942)