Frequently Asked Questions
- How can I receive FREE $3 credit?
You will have to do 2 times top-up of min. $20 each time within the qualifying period to receive $3 credit. The qualifying period is 2 – 30 April, 2016.
Top-up must be done via Happy EZ Top-up only. After the 1st top-up of min. $20 via Happy EZ Top-up, SMS NY to 6122.
- What if I top-up from various qualifying channels, can I still qualify for FREE $3 Credit?
The only qualifying top-up channel is Happy EZ Top-up.
- What if I do not SMS NY to 6122? Will I still qualify for the promo?
You must SMS NY to 6122 after your 1st min. $20 Happy EZ Top-up.
- How to check $3 Credit?
$3 bonus credit will be provisioned within 24 hours of your 2nd top-up. The $3 credit is stored in Bonus Wallet. Dial *123*1*1#, it will show the current Bonus Balance.
- What can I do with credits in bonus wallet?
List of Mobile Prepaid Services
-Local calls (incoming & outgoing calls)
-Local SMS, Premium SMS & MMS
-IDD call (018 & 008)
- How to know how many times have I top up for this Happy Bengali New Year Campaign?
StarHub sends out SMS notification for every successful top-up.
- How do I qualify for Happy Bengali New Year lucky draw to win TV, smartphones and more?
You are automatically eligible for lucky draw, upon receiving the $3 bonus credit. You will also receive an SMS notification from StarHub.