Terms & Conditions - Monthly Equipment Instalment plan
- This Instalment Payment is available to all postpaid mobile NRIC customers with a new 24-month contract sign-up on 4G3/4 price plan and an eligible mobile device (each an “Eligible Plan”). StarHub reserves the right to (i) determine a customer’s eligibility to participate in the Instalment Payment; and (ii) select the mobile device that is eligible for the Instalment Payment.
- This Instalment Payment is not available to customers:
- who use a re-contract voucher or perform a device trade-in; or
- who are less than 21 years old.
- Customers who are eligible and have enrolled in the Instalment Payment will be allowed to pay the price of their mobile device (“Purchase Price”) over a period of 24 months. The Purchase Price will be charged in equal instalments through the monthly postpaid bill and the customer shall pay the instalments on time. In the event of default, the customer will be automatically withdrawn from the Instalment Payment without further notice and will be billed the remaining Purchase Price in a single lump sum, which amount shall become due and payable immediately.
- Each customer will only be allowed to enroll once in the Instalment Payment regardless of the number of mobile lines the customer is subscribed to. However, customers who are already enrolled in the Instalment Payment and who wish to re-contract the same mobile line will be allowed to enroll in the Instalment Payment provided that the customer is not in default.
- Early termination of the Instalment Payment or Eligible Plan (for any reasons) or transfer of the mobile service ownership by customers will also result in automatic withdrawal of the customer from the Instalment Payment without further notice to the customer. In such event, the customer will be billed the remaining Purchase Price in a single lump sum, which amount shall become due and payable immediately.
- The Instalment Payment will not be suspended if the Eligible Plan is suspended for any reason. During the suspension period, the customer will be charged for the instalments through the monthly postpaid bill and the customer shall continue to pay the instalments on time.
- StarHub reserves the right to amend any part of these Terms & Conditions. All amendments shall be posted on this website and shall take effect from the date that they are so posted.