Frequently Asked Questions


  1. How can I receive FREE $3 credit?

    You will have to do 2 times top-up of min. $20 each time within the qualifying period to receive $3 credit. The qualifying period is 2 – 30 April, 2016.
    Top-up must be done via Happy EZ Top-up only. After the 1st top-up of min. $20 via Happy EZ Top-up, SMS NY to 6122.

  2. What if I top-up from various qualifying channels, can I still qualify for FREE $3 Credit?

    The only qualifying top-up channel is Happy EZ Top-up.

  3. What if I do not SMS NY to 6122? Will I still qualify for the promo?

    You must SMS NY to 6122 after your 1st min. $20 Happy EZ Top-up.

  4. How to check $3 Credit?

    $3 bonus credit will be provisioned within 24 hours of your 2nd top-up. The $3 credit is stored in Bonus Wallet. Dial *123*1*1#, it will show the current Bonus Balance.

  5. What can I do with credits in bonus wallet?

    List of Mobile Prepaid Services

    -Local calls (incoming & outgoing calls)
    -Local SMS, Premium SMS & MMS
    -Local Data
    -IDD call (018 & 008)

  6. How to know how many times have I top up for this Happy Bengali New Year Campaign?

    StarHub sends out SMS notification for every successful top-up.

  7. How do I qualify for Happy Bengali New Year lucky draw to win TV, smartphones and more?

    You are automatically eligible for lucky draw, upon receiving the $3 bonus credit. You will also receive an SMS notification from StarHub.