Frequently Asked Questions - Google Pixel 3

 

  1. When can I purchase Google Pixel 3/ Pixel 3 XL with StarHub?
    You can purchase the Google Pixel 3/ Pixel 3 XL with StarHub from 1 November 2018. Get a free Google Home worth $189 when you recontract or sign up for a new 2-year mobile plan. Premium is available while stocks last. 

  2. Will there be a pre-order for Google Pixel 3/ Pixel 3 XL with StarHub?
    No, customers can walk in to any StarHub Shop, Exclusive Partner outlet or purchase from our Online Store from 1 November 2018.

  3. How much will StarHub be selling the Google Pixel 3/ Pixel 3 XL at?
    Please visit starhub.com/pixel for details.

  4. Can I purchase the Google Pixel 3/ Pixel 3 XL from StarHub without contract?
    Yes, you will be able to purchase the Google Pixel 3 / Pixel 3 XL at the retail selling price. 

  5. Can I renew my existing mobile line with the Google Pixel 3 / Pixel 3 XL?
    You may choose to sign up or renew your mobile contract with our unlimited weekend data mobile plans!

  6. What is the internal memory capacity for the Google Pixel 3/ Pixel 3 XL?
    The Google Pixel 3 will only be available in 64GB with StarHub. The Google Pixel 3 XL will be available in 64GB and 128GB. Google Pixel 3/  Pixel 3 XL comes with unlimited original-quality storage for photos and videos taken with Pixel until 15 Jan 2021, and high-quality storage for photos taken with Pixel afterwards. A Google Account and Internet connection is required. 

  7. What colours are available for the Google Pixel 3/ Pixel 3 XL?
    The Google Pixel 3/ Pixel 3 XL will be available in Black and White with StarHub.

  8. Where should I go to get aftersales support for Google Pixel 3/ Pixel 3 XL?
    You may try to troubleshoot through the guidance provided by Google here. Alternatively, you can head down to Google's Authorised Service Centre, CTDI Singapore at Aperia Mall, 12 Kallang Avenue #03-03, Singapore 339511. It is opened from Monday - Friday from 11am to 8pm and Saturday 10am to 2pm, closed on Sunday and Public Holiday.