Frequently Asked Questions
- I have activated a 7-Day 1GB Data Plan, when will I receive the free data?
The free data will be awarded within 5 days of successful activation of the 7-Day 1 GB Data Plan.
- How long is the free data valid for?
The free 1GB data is valid for 7 days.
- When will I get to utilize the free data?
The free data awarded will be utilized after the data plan(s) run out or expire.
- What is the speed of the free data?
The free data awarded will be on 3G network.
- I can’t check my data balance via *123# Menu. How can I check my data balance?
To check data balance, you can use Happy Prepaid App or SMS EBAL to 6122.