Frequently Asked Questions

 

  1. I have activated a 7-Day 1GB Data Plan, when will I receive the free data?

    The free data will be awarded within 5 days of successful activation of the 7-Day 1 GB Data Plan.

  2. How long is the free data valid for?

    The free 1GB data is valid for 7 days.

  3. When will I get to utilize the free data?

    The free data awarded will be utilized after the data plan(s) run out or expire.

  4. What is the speed of the free data?

    The free data awarded will be on 3G network.

  5. I can’t check my data balance via *123# Menu. How can I check my data balance?

    To check data balance, you can use Happy Prepaid App or SMS EBAL to 6122.