• Voicemail
    Voicemail
    StarHub Business Site
    StarHub Business Site
  • Voicemail

Allow callers to leave you important voice messages in your mailbox when you miss their calls


You can choose from 3 of the following voice mail services

  • Voicemail (Basic) stores up to 5 voices messages
  • Enhanced Voicemail stores up to 20 voices messages
  • Power Mail stores up to 25 voice messages with access to a portal for retrieving all faxes, emails and voice messages
Log in to StarHub Power Mail Portal

How does it work?


Retrieve your voice mail messages

Change or Reset Voicemail Password

  1. Dial 1303 and log into your mailbox
  2. Press 8 to access your personal option menu
  3. Press 2 to access your password option
  4. Press 3 to modify your password. (4 to 7 digits number)
  5. Press # to confirm the new password

 

Access your Voice Mailbox to record your name

  1. Dial 1303 and log into your mailbox
  2. Press 2 for Personalised Your Greeting Menu
  3. Press 5 for Manage Spoken Name option
  4. Press 3 to record your name
  5. Press # to confirm

 

Personalise your Voice Mailbox greeting

  1. Dial 1303 and log into your mailbox
  2. Press 2 for Personalised Your Greeting Menu
  3. Press 4 to record your general greeting after the beep
  4. Press # to confirm

 

For more information, visit Voice Mail User Guide.


How much is it?

Feature Voicemail Enhanced Voicemail Power Mail
Number Of Messages 5 20 25
Duration Per Message 1 minute 2 minutes 1.5 minutes
Message Retention For New Messages 4 days 5 days 7 days
Message Retention For Saved Messages 2 days 4 days 3 days
Notification When Mailbox Is Full Yes Yes Yes
Automatic Callback No No Yes
Greetings 1 Personalised Greeting 1 Personalised Greeting 4 Personalised Greetings
Wake-Up Call Service No No Yes
Language Default - English Choose either English or Chinese during the service registration Choose either English or Chinese during the service registration
Message Re-Directing Yes - Voice Message Yes - Voice Messages Yes - Voice & Fax Messages
Message Forwarding No No Yes - Voice & Fax Messages
Message Broadcast List No No 2 Lists. Can programme up to 5 Local Numbers each list
Fax Capability No No Yes
Web Interface No No Yes
Additional Message Devices (other than SMS notification) No No Yes
8 Digits Local Outdials No No Yes - 2 Devices (other Mobile / Fixed Line Phones)
Registration Fee FREE $10 Waived
Monthly Subscription FREE $5 $6

Registration Fee: FREE
Monthly Subscription: FREE
Local Usage Charges: 16.06 cents /min, pay-as-you-use

NOTE:

  • Prevailing roaming usage charges apply when service is used overseas
Local Missed Call Alerts

Never miss another call again. SMS alerts containing missed call numbers allow you to return missed calls.

Video Calls