• 													Relocation
    						    					

    Moving house made easy.
  • Relocation

    Moving house made easy.

We make moving house simple.

Sometimes, relocating is a daunting task. But when it comes to moving your StarHub services, we make it as easy as possible, so you can focus on building your new home.


For Fibre Broadband/TV subscribers.

 

Is your home fibre-ready?
You can check your house’s fibre-ready status.

 

Contact us before you renovate.
Need help identifying your Fibre Terminal Point or the recommended number of routers you need for your house? We will be glad to provide additional advice on your structured cabling needs (for StarHub TV on Fibre and Cable) and send a Hub Trooper* down (if required) to help you out! All you have to do is contact us below.

 

We will take it from here.
Once you’ve set an installation date with us, our technicians will arrive at your new house to install your services.

 

Pack all your equipment.
This includes your Fibre TV set-top box (if applicable), cables (including optical fibre cables), ONT/modem, Wireless Home Gateway (if applicable), and router (if applicable).

For Cable Broadband/TV subscribers.

 

It’s all plug and play! Pack all your Cable TV/Broadband equipment and connect your devices to the cable point at your new house.

Inform StarHub of your new address to activate your services, and you’re ready!


Summary of charges
  Current charges (inclusive of GST)
Relocation Fee
(per request to change residential service address)
S$120.00
Fibre Termination Point Installation Fee
(High Rise – Condo or HDB)
S$160.50
Fibre Termination Point Installation Fee
(Landed)
S$288.90
Fibre Termination Point Relocation, Repair and Replacement and Removal Fee^
(High Rise – Condo or HDB)
S$160.50
Fibre Termination Point Relocation, Repair and Replacement and Removal Fee^
(Landed)
S$288.90

NOTE:

  • *One-time charges will apply. It does not include the purchase of equipment, installation of the equipment and other prevailing charges.
  • ^Within same address.

Ready to relocate to your new home?

Start by contacting us here!

Relocation FAQ

Who are the Hub Troopers?


Meet our team of digital experts.

Getting Ready


Fibre home broadband essentials.