• Broadband Charges
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  • Broadband Charges

No hidden costs.

All Service-Related Charges
Installation Fee
(Per computer connection)
$53.50
Installation of 3rd Party device┴
(Per device connection)
$53.50
Delivery Fee
(Per trip to the same service address)
$12.84
Service Call
Consists of the following charges:
Service Call Base Charge
(Per computer connection. Additional equipment/material costs are extra and quoted on site)
$40.66
Transportation Charge
(Per trip to the same service address)
$12.84
Service Activation Fee $53.50
Service Early Termination Charge
(If subscription is less than 12-month)
$385.20

Reconnection Fee
(Service call fee of $53.50 is applicable if customer requests for re-installation of equipment at customer's premise)
$16.05
Optical Fibre Termination Point Installation
(High Rise - Condo or HDB)
$235.40
Optical Fibre Termination Point Installation
(Landed)
$481.50
Relocation Fee
(Per request to change residential service address)
$107.00
Fibre Service Cancellation Charge $235.40 (High rise)
Fibre Service Cancellation Charge
(If before ready-for-service date)
$481.50 (Landed)
Additional Fibre Cable
(After initial 15m from fibre entry point)
$35.31 (Per 5m)
Equipment Deposit
(Per Optical Network Terminal. Applicable only to Work Permit and Student Pass holders)
$300.00
Loss or Damage of Equipment
(Per Optical Network Terminal)
$235.40
Loss or Damage of Equipment
(Per reactivation of each Optical Network Terminal)
$85.60
Late Payment Fee $5.35
Returned Cheque Fee $5.35

Note:

  • Supported devices: Personal Computer, Laptop, Printers, Scanners, Smart Phones, Cameras, Routers (Supported brands: Linksys, D-Link, SMC, 3COM, Netgear, Buffalo & Belkin).

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