• SafeSurf
    StarHub Business Site
    StarHub Business Site
  • SafeSurf

Protect your family from undesirable content on the Internet

What is SafeSurf

About SafeSurf

SafeSurf is an easy and affordable way to ensure your kids enjoy all that's good about the Internet. And best of all, SafeSurf automatically blocks out harmful websites and content on both your mobile and home PC.



  • No software installation or updates needed. Simply log in to your Hub iD and enable SafeSurf
  • Personalised list of blocked or allowed sites
  • Customised blocking categories
  • Enjoy browsing history reports if you are subscribed to StarHub Mobile Service
  • Works for both desktop browsers and mobile browsers



Only applicable to existing StarHub broadband and/or mobile customers. Not a StarHub customer yet? Browse our products now!

How to enable SafeSurf

To Enable Via Website  

  1. Go to the portal 
  2. Log in using Hub iD
  3. Select the mobile number you wish to activate. 
  4. A confirmation message will be sent.
  5. Default secruity filters will be applied.
  6. You can further customize and manage the filtering options by category or website URL


To Enable Via SMS Activation

  1. SMS SUB <space> Child’s number <space> Age to 6600
  2. An acknowledgement link will be sent via SMS to your child’s device
  3. Click on the link and select ‘YES’ to confirm acceptance and complete the registration
  4. SMS confirmation will be sent once activation is successful 

SafeSurf Broadband
SafeSurf Mobile
Cyberwellness @ Home