1. What is a HubStation HD?
   The HubStation HD is an enhanced set-top box with an inbuilt hard disk which can digitally record about up to 250 hours of SD programmes or up to 70 hours of HD programmes. The dual tuner function also allows users to watch one channel and record another channel at the same time. In addition, users will get to enjoy the Smart TV service at no additional cost, which allows you to have more control over your TV viewing and enjoy hassle-free recording via the On-screen TV guide. The HubStation HD also comes with an inbuilt DOCSIS 2.0 cable modem that provides two-way interactivity. HubStation HD users will also get to enjoy Free 1Mbps Broadband Internet Access, an internet access service via the inbuilt cable modem that will be free till 31 December 2013.
   
   Existing Digital Voice Home customers will also be able to use the Digital Voice services with the Free 1Mbps Broadband Internet Access.
   
   Users will also get to enjoy automatic and free software upgrades through the network to enhance the Smart TV features.
   
   
2. How much is the rental of HubStation HD?
   The HubStation HD is available for rent at $14.98 (with 7% GST) per month . The rates are applicable to StarHub TV subscribed to a minimum of 3 Basic Groups.
   Please note that for any request for additional set-top box, an ‘Additional Screen’ monthly charge of $8.56 per set-top box will apply on top of the prevailing set-top box rental charge.
   


3. What is the difference between HubStation HD and your normal set-top box?
   The HubStation HD allows customers to access the Smart TV service in addition to the functionalities of the digital set-top box such as the On-Screen TV Guide, Video Mosaic and Info Bar.

# Instant buy is available for all Add-on channels except Horse Racing Channel.

4. How many hours of recording will the HubStation HD have?
   The HubStation HD has the capacity to record up to 250 hours of SD programmes or up to 70 hours of HD programmes. The number of hours may vary depending on the type of programmes recorded.
   


5. Where can I find the remaining hours left for recording?
   The total remaining hours left for recording is displayed at the bottom of the Recording Schedule, Record by Show and the Record by Time pages. However, do note that the remaining hours may vary based on the types of programmes recorded.
   


6. I do not have two-way signals at my premises. Can I still sign up for the Smart TV service?
   Yes, you may still sign up for the Smart TV service and enjoy all recording features. However, your inbuilt cable modem will not be activated and you would not be able to enjoy the Free 1Mbps Broadband Internet Access and two-way interactivity features such as Video-on-Demand.
   


7. How can I check if my address is cable ready with two-way signal?
   You may visit StarHub’s website www.starhub.com/support/tv and click on “Cable Ready Status” under Facts. Enter your postal code to find out the "cable ready" status of your home.
   


8. Does the HubStation HD support High Definition TV (HDTV)?
   The HubStation HD is designed to support both standard definition and high definition TV broadcasts. Hence, you will be able to record and display both standard and high definition programmes.
   


9. Can the HubStation HD support High Definition Multimedia Interface (HDMI)?
   Yes, the HubStation HD can support HDMI.