How to top-up your Happy Prepaid

Top-up your Happy Prepaid card with your Credit Card now & enjoy free bundle credits & SMSes
(Applicable for all electronic top-ups)!

Happy$128 now made available for Internet Top-up with credit cards!

Instructions for Top-up Cards

  • Ensure that your mobile phone is inserted with your Happy Prepaid SIM card.
  • Scratch off the foil on the reverse side of your Happy Prepaid Top-up Card to reveal your Top-up Card number and PIN.
  • Dial the StarHub Prepaid Hotline at 9850 0000.
  • After the welcome message, press "2" to top up.
  • Enter the 10-digit Top-up Card number found on your Top-up Card, followed by your 6-digit PIN.
  • Upon successful top up, you will receive a SMS notification on your new card balance and expiry date.

Instructions for Top-up Cards via USSD

  • Ensure that your mobile phone is inserted with your Happy Prepaid SIM card.
  • Scratch off the foil on the reverse side of your Happy Prepaid Top-up Card to reveal your Top-up Card number and PIN.
  • Follow the steps below:
    Key *112*<10-digit Top-up Card number>*<6-digit PIN number># and SEND
  • Upon successful top up, you will receive a SMS notification on your new card balance and expiry date.

Instructions for Top-up via DBS/POSB ATMs

  • Locate the nearest DBS/POSB ATM
  • Insert your ATM card
  • Select language and enter your PIN
  • Select CASHCARD & MORE SERVICES > LOAN APPLN & MORE SERVICES > PURCHASE/TOP-UP CARD > STARHUB > TOP-UP Happy Prepaid SIM
  • Select account to debit top-up amount.
  • Enter your Happy Prepaid mobile number and press ENTER
  • Verify that the screen display details are accurate and confirm the transaction
  • Remove ATM card and transaction receipt

Instructions for Top-up via OCBC ATMs

  • Locate the nearest OCBC ATM
  • Insert your ATM card -Select your language and enter your PIN
  • Select MORE SERVICES > MORE SERVICES > SingTel/StarHub Services > StarHub services > Top-up StarHub Prepaid Card
  • Enter the correct Prepaid Mobile number and press ‘YES’
  • Select top-up amount
  • Ensure that the Prepaid mobile number, top-up amount and amount where account will be deducted from is correct and confirm the transaction
  • Select 'NO' if you do not want to perform another transaction or 'YES' if you want to perform another transaction
  • If you select 'NO', remove ATM card and obtain the transaction receipt

Instructions for Top-up via SingPost SAMs

  • Locate the nearest SAM
  • Select TELECOMMUNICATION SVCS from MAIN MENU
  • Select TOP-UP your Happy Prepaid card option
  • Enter your Happy Prepaid mobile number and touch 
    OK to continue

Instructions for Top-up via AXS Stations

  • Select Top-up > Happy Prepaid Top-up
  • Select your payment mode of NETS or Cashcard
  • Follow touch-screen instructions to complete top-up transaction

Instructions for Top-up via Internet

  • Click here to top-up with eNETS (Internet Banking)/credit cards/debit cards.
    (Note: You need to have an Internet banking account with DBS/POSB, UOB or Citibank. Otherwise, please contact your bank to sign up.
  • Select your payment mode of eNETS (Internet Banking)/credit cards/debit cards.
  • Fill up the necessary information on screen and follow the instructions to complete top-up transaction.

Happy Hubber top-up

Exclusively for StarHub Mobile postpaid, TV or Broadband customers!

Simply nominate a Happy prepaid mobile number and the monthly $10 top-up will be charged to your bill. Only StarHub’s Happy Hubber Top-up plan rewards each $10 top-up with 100 FREE SMS.