• Wholesale Broadband
    Access Service
    Wholesale Broadband
    Access Service
    StarHub Business Site
    StarHub Business Site
  • Wholesale Broadband
    Access Service

WBAS charges (excl. GST)

WBAS 2M

A monthly subscription charge of S$28.50 for each Modem Line is applicable.

WBAS 6M

A monthly subscription charge of S$44.49 for each Modem Line is applicable.

WBAS 100M

A monthly subscription charge of S$60.96 for each Modem Line is applicable.

Other miscellaneous charges

The following are the additional charges for the relevant services rendered by StarHub at the request of the Operator:

 

NOTE:

  • *These charges are exclusive of Taxes. The Operator shall bear and pay all Taxes imposed on the charges.

Service charges

Fee For Connecting Category A Landed Properties# To The StarHub Network

This connection fee will comprise the cabling to the property, the 1st cable point installation and the activation of signal. S$2,352 per connection.

Fee For Connecting Category B Landed Properties## To The StarHub Network.

This connection fee will comprise the cabling to the property, the 1st cable point installation and the activation of signal. S$5,952 per connection.

Cable Access Point Installation

S$100 per point (HDB & landed properties) S$145 per point (condominium & private high-rise apartments)

Transport charge for Cable Access Point installation

S$30 per cable point per trip++

Signal Activation Fee For Cable-Ready Condominiums & Private High-Rise Apartments

S$50 per activation

Signal Activation Fee For Cable-Ready HDBs

S$25 per activation

Reconnection Fee

S$10 per reconnection per Modem Line

NOTE:

  • #Terrace houses, semi-detached houses and bungalows in high-density landed property estate.
  • ##Terrace houses, semi-detached houses and bungalows in low-density landed property estate.
  • ++This transport charge is calculated on a per trip basis, regardless of the number of Cable Access Point installations at the Customer's premises.

Transport charge for installation/servicing of each modem

Engineer charge### S$50 per trip S$120 per hour
Cancellation charge if Engineer has been dispatched*

S$180 per hour

(during office hours between 8.00 am to 5.30 pm on a Business Day)

S$100

(outside the above stated office hours on a Business Day or anytime on a non-Business Day)

NOTE:

  • ###StarHub shall not be responsible for the provisioning of modems. This transport charge does not include the Engineer charge.
  • *A minimum charge based on the per hour charge shall be imposed. Incremental charge unit is based on half (1/2) hour charge.

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